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  1. #1
    Player
    Moon_Rabbit's Avatar
    Join Date
    Nov 2020
    Posts
    35
    Character
    Noona Fluff
    World
    Phoenix
    Main Class
    Marauder Lv 100

    [Housing] Items dissapearing after 7.5

    After updating to version 7.5, a system for hiding housing objects was also implemented here when certain conditions are met (part of the optimization).

    Problem:
    This systen works without regard for the player's platform type (means not only PS5 but also a PC)

    1. Items dissapearing randomly, its also happens in small and medium houses, even when limit not reached(400 items on a floor). A different angle views, or fast camera rotation might provides this bug.
    https://i.imgur.com/dZSLVWk.png
    2. Items dissapeared between floors, or on stairs, all at once its veeeery notable and looks very bad. Large houses affected even more, perhaps because the central part is 2x height and counts as 2 floors, so at certain angles items also disappear. (without moving between the floors)
    https://i.imgur.com/UsaXgmc.gif
    https://i.imgur.com/5BMttAA.gif

    Some feedback:
    The overall hiding process looks awfull and worse than low FPS. If its should be restricted only with PS4 - its a bug ofc, but even if SE will fix it, better to make a separate option in graphic settings, so ppls can switch it off if want.

    I created a topic before on Housing forum, more details and feedback if need
    https://forum.square-enix.com/ffxiv/...ring-after-7.5
    (0)
    Last edited by Moon_Rabbit; Yesterday at 01:40 AM.
    I don't want to paint pictures with my fingers in a world where brushes exist.
    https://forum.square-enix.com/ffxiv/threads/527600-Normal-editor-tools.-When

  2. #2
    Moderator Thampbayoyows's Avatar
    Join Date
    Feb 2026
    Posts
    74
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for the trouble and inconvenience you have been experiencing.
    The issue you are describing is not something we can assist with here in the Technical Support forums as the account in question is European in region.
    We advise to contact the European Support Center.

    This thread will be moved to the 'Separate Support Required' sub forum.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (0)