Date & Time: 4/28/26 10:45am EDT
Frequency: Every time the issue is recreated
World name: Cactuar
Character name: Mortia Starfallgirl
Retainer name: n/a
NPC name: n/a
Monster name: Lion Rampant
Class/Level: PLD, Level 100, Knowledge Level 20
Party or solo: Party and Solo
In-game time: 2:13pm ET
Area and coordinates: Occult Crescent: South Horn, (32.5,18.2)

Steps:
1. at Knowledge Level 20, die and return to the start of South Horn, losing 24,000 knowledge xp, this number used to be 20,400).
2. Complete a Critical Engagement, which awards 23,400 knowledge xp (this is unchanged).
3. Before 7.5, completing one critical engagement was enough to re-obtain knowledge level 20, however this is no longer the case.


Connection Specs
- Type of internet connection/provider: Verizon
- Modem maker/model number: Verizon / CR1000A

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU AMD Ryzen 7 7800X3D 8-Core Processor (16 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 2.A75
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32313.926MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 36153.926MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.023GB SYSTEM_FREEDISC_SPACE 1727.746GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.416GB SYSTEM_FREEDISC_SPACE 1702.094GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 991.431GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 NVIDIA GeForce RTX 5070
GRAPHICS_CHIP NVIDIA GeForce RTX 5070
GRAPHICS_VRAM 11943.000 MB
GRAPHICS_SHARED_VRAM 16156.963 MB
GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_210156e74c27f99d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_210156e74c27f99d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_210156e74c27f99d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_210156e74c27f99d\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.9186 1/19/2026 20:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY2 NVIDIA GeForce RTX 5070
GRAPHICS_CHIP NVIDIA GeForce RTX 5070
GRAPHICS_VRAM 11943.000 MB
GRAPHICS_SHARED_VRAM 16156.963 MB
GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_210156e74c27f99d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_210156e74c27f99d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_210156e74c27f99d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_210156e74c27f99d\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.9186 1/19/2026 20:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SOUND Dell S2716DG (High Definition Audio Device) {3B3D1097-4C97-47C8-AB15-86F5E31D1776}
SOUND_DEVICE_NAME HdAudio.sys
SOUND_DRIVER_VERSION 10.0.26100.8246 4/10/2026 20:00:00
SOUND Realtek Digital Output (Realtek(R) Audio) {F0937BCF-BBCF-4D7E-9F98-4DB5E649E120}
SOUND_DEVICE_NAME RTKVHD64.sys
SOUND_DRIVER_VERSION 6.0.9918.1 11/24/2025 20:00:00
SOUND SPDIF Interface (2- FiiO USB DAC-E10) {E68E97CD-4363-4B45-BFFC-5FDC52354D66}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.26100.8115 3/20/2026 20:00:00
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-