Unable to update payment method

[KernelWizard]

This is an old issue that have persisted ever since Square Enix updated the Visa/ Mastercard stuff, but I've always been able to play the game due to a recurrent subscription of that monthly charges my credit card. Now that credit card got deactivated and I need to update my payment method of FFXIV, but I always get stuck at my listed country in the payment method being United States and I couldn't change it no matter how I try. How do I get this payment process to work?

[Mojxselvoarx]

Thank you for posting in the Final Fantasy XIV Technical Support Forums

You can update your payment method on the SQUARE ENIX Account for FINAL FANTASY XI or FINAL FANTASY XIV by doing the following:

(1) Log into the SQUARE ENIX Account Management System at: https://secure.square-enix.com
(2) Select "Payment and Service Fees" in the upper part of the menu.
(3) Select "Register/Update Payment Method" on the service account that you wish to update.
(4) Choose one of the options provided for your payment type.
(5) Follow the on-screen instructions to complete the registration.

Additionally, Many actions can trigger this error, such as a slow internet connection, the use of a VPN or an odd connection (EG: schools or cafes), a possible virus detected on the device, many rapid payments at once, and numerous other actions.

We have suggested a troubleshooting guide for you if the above actions do not apply and you are still receiving the error:

- We advise clearing the cache/cookies/browsing data from your default web browser.
- Disable any web browser extensions (EG: ad-blocker).
- Use a different browser (Microsoft Edge and Mozilla Firefox tends to have less issues).
- Use private browsing or incognito mode.
- Use a smartphone running on a mobile data connection only (Wi-Fi disabled).
- We also suggest resetting the connection (router/modem) you are using to connect to the Internet and waiting a full 24 hours since your last attempt before trying again.

If you still have concerns, kindly let us know to further assist.