Verytus: I had this problem too.

ISP: Insight Broadband
Type of Internet Connection: Cable
Internet Connection Speed: 10 megs
Date & Time: don't remember
Frequency: Once
Character Name: Hiir Noivl
Race: Dunesfolk Lalafell
World: Balmung
Class/Skill Rank: I'm not sure what I was when this happened.
Area and Coordinates: Uldahn Inn
Party or Solo: solo
NPC Name: Hildibrande
Monster Name: ... lol Hildibrand
In-Game Time: Don't remember
Steps: When I logged into end after getting the quest "Prophecy Inspection" the screen held the Loading... Black screen for a long time, it was like 5 to 7 minutes. After "Loading..." nothing would happen until you pressed the enter key or confirm button. Then the cutscene would begin.