FF14 Client Shutdown after Successfully Login

[Peng]

I have been unable to log in to FF14 since yesterday. I pass the authentication part after entering the userid, password, and the one-time password. However, whenever I click on the green play button, the client window will pop out as usual, but instead of loading ff14 client, it will immediately shut down together with the launcher. I don't think there is even an error code shown. The shutdown was so fast that it couldn't even load the SE logo.

My last successful gameplay was two days ago, on 28 Jan 2026.

I tried to repair the game, uninstall and reinstall, reinstall DirectX, update graphics card driver, but the same thing happened. Then I tried to narrow down if the issue is with my old graphics card, so I installed Where Winds Meet and tried to load it. I can load and play WWM, so I'm at a loss now.

Is this the right forum to reach out to the SE technical team?

[Dazuke]

i been having the same issue too.
looks like you arent the only one.

[Peng]

When did it happen to you, and when was your last successful gameplay?

[MerriMane]

This EXACT same issue is happening to me! I haven't found anything with a situation so close to mine, my last successful login was 28th Jan, 2026, and since then every time i've tried to launch the game it has simply closed to windows without any loading, opening hangups, crash logs, etc.

Here is a list of things i've tried over the past 2 days with no avail:

Tried (all failed):
- Full uninstall + manual delete game/My Docs/AppData/SquareEnix folders + fresh reinstall (3x).
- boot64.exe as admin + Windows 8 compat + disable fullscreen opt + DPI override System.
- Single monitor (DP 1080p).
- Defender/Firewall off + exclusions.
- Clean boot (msconfig disable non-MS).
- DDU NVIDIA clean + driver reinstall.
- SFC /scannow (repaired files) + DISM RestoreHealth (success).
- Configs wipe + folder rename.

I'm starting to think this is an FFXIV problem and not a computer problem, i feel like i've exhausted every realistic option to try and fix this.

[MerriMane]

I wanted to make another post about this just to signal boost, but I'm having the same issue as a previous thread in this forum:
https://forum.square-enix.com/ffxiv/...29#post6788429

I can successfully log in to the game, but when i press the play button, the game opens then shuts down to desktop without any errors, no "not responding", no error codes or error logs, just a very clean shut down.

Tried (all failed):
- Full uninstall + manual delete game/My Docs/AppData/SquareEnix folders + fresh reinstall (3x).
- boot64.exe as admin + Windows 8 compat + disable fullscreen opt + DPI override System.
- Single monitor (DP 1080p).
- Defender/Firewall off + exclusions.
- Clean boot (msconfig disable non-MS).
- DDU NVIDIA clean + driver reinstall.
- SFC /scannow (repaired files) + DISM RestoreHealth (success).
- Configs wipe + folder rename.
- Display settings and resolution tests in control panel + windows settings.
- Reinstalled FFXIV patches.
- Tried with VPN.
- Disabled and shut down everything else in task mgr.

Specs:
- Windows [winver result, e.g., 10.0.19045].
- i7-8700 @3.7GHz, NVIDIA [GPU model/driver ver from Device Mgr].
- Dual 1080p (DP+HDMI).

I'm completely at a loss with this, and I'm starting to suspect it's not a user side issue but on Square Enix's side

[Tokochan]

I had this same issue after updating my driver (the jan. 28th update). It was only ffxiv having an issue so took me a bit to figure it out but rolling back to a previous driver version fixed it, try that

[Tokochan]

I replied to above poster's post on this before seeing this one, I had the same issue the other day after updating my graphics driver from the jan 28th update. Try to roll back to a previous version and see if that works!

[MerriMane]

This somewhat works, the game is able to be launched normally but the graphics are very unstable (low fps, frame drops etc), presumably a fix will be released in the coming days? Or what can I do from my end to fix this if anything.

[MerriMane]

Hello, thanks to the above comment rolling back the drivers to November is a temporary fix, but it seems to cause instability with the graphics and fps, at least on my system it does.
If you use NVIDIA, I assume you do due to the similarity of our problem, the November driver update is here:
https://www.nvidia.com/en-us/drivers/details/257496/
Reinstalling this made the game actually launch again.

[Tokochan]

Yeah, having some lag as well, probably just have to wait for for a fix. I'm not tech savvy at all so can't help much with any more solutions, was just happy to get it somewhat working xD