I have been unable to log in to FF14 since yesterday. I pass the authentication part after entering the userid, password, and the one-time password. However, whenever I click on the green play button, the client window will pop out as usual, but instead of loading ff14 client, it will immediately shut down together with the launcher. I don't think there is even an error code shown. The shutdown was so fast that it couldn't even load the SE logo.

My last successful gameplay was two days ago, on 28 Jan 2026.

I tried to repair the game, uninstall and reinstall, reinstall DirectX, update graphics card driver, but the same thing happened. Then I tried to narrow down if the issue is with my old graphics card, so I installed Where Winds Meet and tried to load it. I can load and play WWM, so I'm at a loss now.

Is this the right forum to reach out to the SE technical team?