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  1. #1
    Player
    Sugosuke's Avatar
    Join Date
    Mar 2011
    Posts
    9
    Character
    Sugosuke Yuuto
    World
    Hyperion
    Main Class
    Lancer Lv 50

    Cannot reactivate account.

    I've been trying now for nearly a week to reactivate my account. No matter which payment option I choose, it is declined. I tried entering my credit card, tried click and buy, tried paypal (which has a balance of a few hundred dollars) and even that was declined. I tried several different cards, even tried different computers and had no luck. I finally went through the extra effort of ordering an Ultimate Game Card online, but to my surprise after entering the code I get:

    "Ultimate Game Card Error
    We're sorry, your payment has been declined. If you feel this is in error, please contact us."
    Which leads me to believe it cant be a problem on my end. Why is it so difficult to give SE my money?
    (0)

  2. #2
    Player
    Norack's Avatar
    Join Date
    Nov 2011
    Posts
    649
    Character
    Norack Sunstorm
    World
    Sargatanas
    Main Class
    Conjurer Lv 80
    This is me just throwing something out there, that I am just assuming (completely pulling it outta my a**) so I would say it is like 90% not true. But They have ceased selling FFXIV about a week ago. And because they stoped selling it they may of also stoped the services for creating new service accounts and re activating old ones. I hope this is not the case but it would make sense. And again just something I thought up right this second so don't take it as fact chances that, that is what is actually going on im hoping is very slim.
    (0)

  3. #3
    Player
    Onisake's Avatar
    Join Date
    Mar 2011
    Posts
    372
    Character
    Naomi Onisake
    World
    Sargatanas
    Main Class
    Marauder Lv 50
    Did you call in?
    (0)

  4. #4
    Player HiirNoivl's Avatar
    Join Date
    Mar 2011
    Posts
    3,642
    Character
    Hiir Noivl
    World
    Mateus
    Main Class
    Marauder Lv 50
    Are you buying the 30 day option? The other options are not available rn.
    (0)

  5. #5
    Player
    Sugosuke's Avatar
    Join Date
    Mar 2011
    Posts
    9
    Character
    Sugosuke Yuuto
    World
    Hyperion
    Main Class
    Lancer Lv 50
    I called and was told I have to wait a full 24hours after any form of payment is declined before attempting to pay again. So i'm going to wait another day and see if that helps at all.
    (0)

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