COMPANION App Partial Technical Difficulties (Dec. 31, Jan. 1)

[NOC_NA]

We are currently experiencing technical issues with the iOS version of the FINAL FANTASY XIV COMPANION App where push notifications are not being received. The issue is currently under investigation, and additional information will follow as the situation develops.

We apologize for any inconvenience this may be causing, and we thank you for your understanding.

[Date & Time]
From Dec. 31, 2025 10:00 p.m. (PST)
From Jan. 1, 2026 6:00 (GMT)
From Jan. 1, 2026 17:00 (AEDT)

[Details]
Push notifications are not being received (iOS version only)

[Cause]
Under investigation

[Affected Service]
- FINAL FANTASY XIV COMPANION app

[NOC_NA]

We are pleased to announce that the technical difficulties with the iOS version of the FINAL FANTASY XIV COMPANION App where push notifications are not being received have been resolved.

We apologize for any inconvenience caused, and we thank you for your patience.

*If you are still unable to receive push notifications, please try one of the following methods.
- Restart the app
- App Settings → Troubleshooting → I'm not receiving notifications.

[Date & Time]
Dec. 31, 2025 10:00 p.m. to Jan. 4, 2026 6:00 p.m. (PST)
Jan. 1, 2026 6:00 to Jan. 5, 2026 2:00 (GMT)
Jan. 1, 2026 17:00 to Jan. 5, 2026 13:00 (AEDT)

[Details]
- Push notifications are not being received (iOS version only)

[Cause]
Server settings issue

[Affected Service]
- FINAL FANTASY XIV COMPANION app