Some compensation would be nice

[Sunhwapark]

F2P XIV 2026

[Uzephi]

According to other threads, CS is just telling customers it's a customer issue and completely unrelated to SE.

As an ex IT worker, I would lay into them how that is factually false. Many times the mass DCs happen, my GF or I don't DC but the other does. (Edit: Same network connection) If it was our end, both would DC. When only one of us does, it's obviously your service.

[NanaWiloh]

The counter measure is swapping their ISPs since the entire problem is the NTT nodes getting hit, but they clearly don't give a shit about the DDoSing. The reality is that Square Enix does not care about their non-JP playerbase. They do not read the English forums, they do not read English feedback, they've ignored ping-related clipping issues for a decade, they create useless datacenters like Materia purely to get non-JP people off their precious servers, and now we have this DDoS issue that has happened for over a year with zero changes or improvements. They literally couldn't care less if NA can play the game or not

Not surprised as SE is not alone in not caring. Blizzard gives the same treatment to oceanic players. It's all part of the MMO gig..