Some compensation would be nice

[NanaWiloh]

I'll hazard a guess that those responses are just automated templates. We've gotten very little transparency about DDoS mitigation so I wouldn't be surprised if it was standard policy to deny anything outside of Lodestone announcements.

General announcments is all we will ever get they will never go into detail about how they are fighting back. It would be like telling a bank robber the combination to the safe.

[Alicie]

Feels like game is about to go into maintenance mode

[Ajisaii]

Feels like game is about to go into maintenance mode

You best start believing in maintenance mode, Warrior of Light. You're in it.

[TeresaFortell]

It just wasted a whole prog (and probably another clear) of Doomtrain.

Compensation won't make up for the time lost, and the money is really nothing to me. A single day's food probably costs me more.

Happened to too many parties. We were at the last car when the ddos occurred, and had to do the whole raid from start.

[Hanzz96]

SE are either wilfully ignoring us and burrying their head in the sand or they aren't ready to announce measures they are actually taking. Either way is bad and compensation should be given

[NanaWiloh]

SE are either wilfully ignoring us and burrying their head in the sand or they aren't ready to announce measures they are actually taking. Either way is bad and compensation should be given

They said on they taking counter measures. That's all their going to say or will say on the subject.

[Raim]

I'd settle for some communication and plans.

[Selsix]

I'd settle for some communication and plans.

I'd settle for acknowledgement rather than customer service attempting to gaslight the community into thinking it's some massive user side issue.

[Sunhwapark]

F2P XIV 2026

[Uzephi]

According to other threads, CS is just telling customers it's a customer issue and completely unrelated to SE.

As an ex IT worker, I would lay into them how that is factually false. Many times the mass DCs happen, my GF or I don't DC but the other does. (Edit: Same network connection) If it was our end, both would DC. When only one of us does, it's obviously your service.