error code 3073 - "that character name cannot be used. please input another"

[Kedarui]

i'm trying to name change one of my characters to the name "Sei Yuan", but i receive an error saying "That character name cannot be used. Please input another."

checking lodestone, there are no characters on zalera that have this name and even if there was i would have received an error saying the name was in use, not that it "cannot be used". the name isn't inappropriate and it also is more than two letters.

does anyone know what the issue is? how can i bypass this? the name is the name of a pre-existing oc of mine that i want to remake in ffxiv (not to mention that sei is a literal real life name, it's even a name in japanese)

[Gaiinahat]

It's a reserved name for the system. Perhaps you have stumbled upon an NPC coming soon...

[Kedarui]

It's a reserved name for the system. Perhaps you have stumbled upon an NPC coming soon...

yeahhh i highly doubt there's going to be a character named 'sei yuan' in upcoming msq lol. i found that the name 'sei' is the issue, not 'yuan'. i tried various different last names and nothing worked, so it's not the full name itself that's the issue, it's the first name 'sei'. there's not a single character in lodestone that is named 'sei', so my theory is it's being flagged because it's one letter off from 'SE'. which is just ridiculous to me

[Glygnello]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for the trouble and inconvenience you have been experiencing with Final Fantasy XIV. Unfortunately, the issue you are describing is something we are not able to assist with in the Technical Support Forums. We understand the frustration this matter may cause. Based on your information, this concern can only be handled by a Game Master in-game. You may contact a Game Master using the /supportdesk command within the in-game chat for further assistance. Note that the Game Master Support team may be experiencing high contact volumes and will handle contacts in the order they are received.

This thread will be moved to the 'Separate Support Required’ subforum as contact with the Square Enix Game Masters is necessary.

We once again apologize for the inconvenience and we thank you for your cooperation and understanding. Thank you for visiting the Final Fantasy XIV Technical Support Forums.