Game crashing with DX errors during gameplay

[Roulesst]

Hello all, my game keeps crashing on dx errors.

-ffxiv_dx11.exe+43E013
-ffxiv_dx11.exe+43CF03
-ffxiv_dx11.exe+43E68E
-ffxiv_dx11.exe+2A3A4C
-ffxiv_dx11.exe+5BAED
-ffxiv_dx11.exe+5BDB3
-ffxiv_dx11.exe+CC2F0
-ffxiv_dx11.exe+56B45

and the occasional one error crash( dx error 11000002 )

I have tried several things with no luck so far,

-moving game from D: to C: drive
-Moving STEAM APP from D: to C: drive
-changin graphics from 4k down to hd
-limiting FPS to 59
-deleting and redownloading game several times
-repairing game from loggin screen several times
-deleting and reinstalling steam
-setting nvidea to not full screen mode
-full screen, windowed screen, and borderless windowed screen
-disabling Nvidea DLSS
-undervolting GPU( though not professional, video guidance helped there)
-attempt to undervolt CPU
-unplug unused usb cords
-updated GPU,CPU, Motherboard, drivers, and apps associated with motherboard
-turning off backround programs( icue, discord, ect.)

thank you for your help and hope to find something to cure this issue.

PC system info-



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz (20 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 20 SYSTEM_CORE_PHYSICS 10
SYSTEM_BIOS 2701
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 65405.426MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 69501.426MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 929.877GB SYSTEM_FREEDISC_SPACE 516.164GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3717.124GB SYSTEM_FREEDISC_SPACE 2486.505GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.497GB SYSTEM_FREEDISC_SPACE 931.135GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 NVIDIA GeForce RTX 3080
GRAPHICS_CHIP NVIDIA GeForce RTX 3080
GRAPHICS_VRAM 10053.000 MB
GRAPHICS_SHARED_VRAM 32702.713 MB
GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6d8eaa80a18aada4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6d8eaa80a18aada4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6d8eaa80a18aada4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6d8eaa80a18aada4\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.9144 12/1/2025 19:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY2 NVIDIA GeForce RTX 3080
GRAPHICS_CHIP NVIDIA GeForce RTX 3080
GRAPHICS_VRAM 10053.000 MB
GRAPHICS_SHARED_VRAM 32702.713 MB
GRAPHICS_DISPLAY_MODE 800 x 1280 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6d8eaa80a18aada4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6d8eaa80a18aada4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6d8eaa80a18aada4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6d8eaa80a18aada4\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.9144 12/1/2025 19:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY3 NVIDIA GeForce RTX 3080
GRAPHICS_CHIP NVIDIA GeForce RTX 3080
GRAPHICS_VRAM 10053.000 MB
GRAPHICS_SHARED_VRAM 32702.713 MB
GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6d8eaa80a18aada4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6d8eaa80a18aada4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6d8eaa80a18aada4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6d8eaa80a18aada4\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.9144 12/1/2025 19:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SOUND CABLE-C Input (NVIDIA High Definition Audio) {70BFDC8D-DB12-404E-8FB4-D81D8CA68B2A}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.6 10/24/2025 19:00:00
SOUND CABLE-C Input (NVIDIA High Definition Audio) {7F59B538-0DDB-4BF4-AA5A-9821C49A3B8B}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.6 10/24/2025 19:00:00
SOUND CABLE-C Output (Realtek(R) Audio) {BBFACD33-2521-49BF-8F44-56E8A6BCE7F9}
SOUND_DEVICE_NAME RTKVHD64.sys
SOUND_DRIVER_VERSION 6.0.9359.1 5/29/2022 19:00:00
SOUND CABLE-D Input (Razer Leviathan V2 X) {AA8B4E0B-166D-4126-B5EC-2F3866DB2129}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.26100.7309 11/24/2025 19:00:00
SOUND CABLE-D Output (NVIDIA High Definition Audio) {E89B9403-0257-4786-AA9E-9F6C35AE0C7A}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.6 10/24/2025 19:00:00
SOUND CABLE-D Output (Razer BlackShark V2 Pro) {E53CEE5B-E316-4B5F-ACE9-64C467E73DD2}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 3.2.3.0 6/23/2024 19:00:00
SOUND CABLE-D Output (Sonic Studio Virtual Mixer) {705C2E1F-2651-49BB-BCE4-B366A4F32291}
SOUND_DEVICE_NAME AVoluteSS3Vad.sys
SOUND_DRIVER_VERSION 1.0.2.0 10/13/2021 19:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
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INPUT Lighting Node PRO {B178A920-8712-11EE-8006444553540000}
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INPUT Elgato Facecam {B1794560-8712-11EE-8008444553540000}
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INPUT Razer Huntsman V2 {70F68FC0-CE14-11F0-8007444553540000}
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INPUT Razer Naga Classic Edition {6BE5B790-CE14-11F0-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
INPUT HID-compliant consumer control device {6BE78C50-CE14-11F0-8003444553540000}
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INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT HID-compliant consumer control device {70F75310-CE14-11F0-8008444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT NZXT USB Device {B18182C0-8712-11EE-800E444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT 1000D {B181A9D0-8712-11EE-800F444553540000}
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INPUT Razer Huntsman V2 {70F7C840-CE14-11F0-8009444553540000}
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INPUT AURA LED Controller {B1821F00-8712-11EE-8010444553540000}
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INPUT Razer Huntsman V2 {70F81660-CE14-11F0-800A444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT Razer Huntsman V2 {70F86480-CE14-11F0-800B444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
INPUT Lighting Node PRO {B1824610-8712-11EE-8013444553540000}
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INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
INPUT Razer Huntsman V2 {70F8B2A0-CE14-11F0-800C444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Razer Huntsman V2 {70F8D9B0-CE14-11F0-800D444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT Razer Naga Classic Edition {6E49E650-CE14-11F0-8005444553540000}
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-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
MSI Afterburner 4.6.6
Battle.net
Burning Crusade Classic
Cataclysm Classic
GameFirst VI
Hearthstone
Adobe Lightroom
MediaMonkey 5
NVIDIA AR SDK
NVIDIA Video Effects
OBS Studio
Overwolf
Rainmeter
Razer Chroma
Razer Synapse
RivaTuner Statistics Server 7.3.7
Steam
Ubisoft Connect
World of Warcraft
Intel(R) Wireless Bluetooth(R)
GameSDK Service
obs-backgroundremoval version 1.1.13
MasterofGarden
AURA lighting effect add-on
ASUS Framework Service
AURA Service
ASUS AURA Motherboard HAL
Intel® Driver & Support Assistant
ASUS AURA Extension Card HAL
PHISON HAL
Patriot Viper DRAM RGB
AURA Service
EA app
Launcher Prerequisites (x64)
ASUS Ambient HAL
Patriot Viper M2 SSD RGB
THX V3 APO Presets
GameSDK Service
THX V3 APO Presets
Epic Online Services
Intel Driver && Support Assistant
ASUS Motherboard
Universal Holtek RGB DRAM
Intel(R) Chipset Device Software
Kingston AURA DRAM Component
Epic Games Launcher
ASUS Update Helper
ENE_EHD_M2_HAL
AI Suite 3
WD_BLACK AN1500
Realtek Audio Driver
AURA DRAM Component
ENE RGB HAL
ASUS AIOFan HAL
NZXT CAM 4.75.6
Armoury Crate Service
Netmarble SoloLevelingARISE 0.1.4
RaiderIO 4.7.4
Google Play Games
Genshin Impact
HoYoPlay
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Norton 360 for Gamers
Norton Utilities Ultimate
Razer Axon
Razer Cortex
Riot Vanguard
Eternal Return
Apex Legends
Dragon Age™ Inquisition
ELDEN RING
Escape Dungeon 2
FINAL FANTASY VII REMAKE INTERGRADE
Lost Ark
Castlevania: Lords of Shadow - Ultimate Edition
7 Days to Die
ELDEN RING NIGHTREIGN
Tom Clancy's The Division
DARK SOULS™ III
FINAL FANTASY XIV Online
Wallpaper Engine
HELLDIVERS™ 2
PUBG: BATTLEGROUNDS
FINAL FANTASY XV WINDOWS EDITION
Tales of Arise
Elgato Control Center
WD_BLACK AN1500
THX Spatial Audio USB 1532-0528
Intel(R) Extreme Tuning Utility
Elgato 4K Capture Utility
Marvell FastLinQ Edge Network Adapter Drivers (64 bit)
Patriot Viper DRAM RGB
ASUS AURA Extension Card HAL
ROG Live Service
ASUS AURA Motherboard HAL
ENE_EHD_M2_HAL
ASUS Ambient HAL
Intel® Software Installer
ROGFontInstaller
Xbox 360 Controller Emulator
Documentation Manager
Xbox 360 Controller Emulator
Bonjour
THX Spatial Audio USB 1532-0528
THX V3 APO Presets
Universal Holtek RGB DRAM
AURA DRAM Component
Intel(R) Chipset Device Software
Patriot Viper M2 SSD RGB
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
GameFirst VI
AniMeVisionFont_MB
Kingston AURA DRAM Component
PHISON HAL
THX V3 APO Presets
ASUS DriverHub
Corsair iCUE5 Software
NVIDIA Audio Effects SDK
NVIDIA Graphics Driver 591.44
NVIDIA App 11.0.5.420
NVIDIA MessageBus 3 for NvApp
NVIDIA Backend
NvCpl
NVIDIA PhysX System Software 9.23.1019
NVIDIA FrameView SDK 1.5.11504.36206172
NVIDIA HD Audio Driver 1.4.5.6
NVIDIA Install Application
NVIDIA Container
NVIDIA AIUser Container
NVIDIA LocalSystem Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvDLISR
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA ShadowPlay 11.0.5.400
NVIDIA Virtual Audio 4.65.0.3
Elgato Camera Hub
EA app
Intel(R) Extreme Tuning Utility
AURA lighting effect add-on x64
ASUS Aura SDK
ENE RGB HAL
Epic Games Launcher Prerequisites (x64)
ASUS AIOFan HAL

[DarkArvan]

Hello,

try removing not needed apps, like ASUS Amory Crate, (DRAM) RGB Tools, Driver Hubs, Overwolf, NZXT, Intel XTU etc. They are known to interfere with games, which happens more often, the more you installed at the same time.