PlayStation 5 Wired Mouse & Touchpad Delay

[FleurRedorian]

Date & Time: Ongoing since the release of the PS5 version.
Frequency: Constant when using any form of mouse
World name: Zodiark
Character: Cat Gun
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: N/A
Party or solo: N/A
In-game time: N/A
Area and coordinates: Everywhere from log-in to in-game
Housing: N/A

Steps:

Wired Mouse:

1. Wired mouse plugged into USB port on console
2. Moving the mouse shows a clear input delay when compared to using the mouse on PS4 version

DualSense Touchpad:

1. Dualsense controller connected
2. Moving the cursor with touchpad shows the same input delay

Additional Information:

The only solution so far has been to play on the PS4 version of the game which has its own issues. There is no delay on the PS4 version unless you activate "Enable expanded mouse functionality" which introduces the same issue as the PS5 version, leading me to believe this function may be on by default on the PS5 version. Giving us a choice to disable it may be the fix.


Model Number of the PlayStation®5 You Are Using
- Model Number: CFI-7021

Information About the Peripherals You Are Using
-Type: DualSense
-Maker: Sony
-Model Number: CFI-ZCT1W

-Type: Wired Mouse
-Maker: Logitech
-Model Number: G600

-Type: Wired Mouse
-Maker: Redragon
-Model Number: M913

These devices all were tested on the PS4 version and PC version and had no delay. The issue is entirely within the PS5 version.

[Honisixacodow]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for the inconvenience you have experienced. The issues you are describing would be more suited for the bug report forums. Please create a new thread entry in the Bug Reports > In-Game Bugs section with the required information as shown in the main thread sticky. Additionally, this thread will be moved to the 'Separate Support Required' sub forum.

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