Directx error 110001/Stuttering

[Zepherah]

Heya, I've experienced the fatal error of directx ever since I started playing again which was a few months ago.
My screen would typically go a light purpley gray colour and then crash me out of the game giving me the error.

Recently ever since I beat DT i've been experiencing stuttering. like .5s stutter every couple of seconds.

I'm not entirely sure if this is the right place to go to, or what to do. I'm also super not tech savvy, so I do apologize in advance ^^.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 10/17/14 13:13:54 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8053.277MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 13173.277MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.546GB SYSTEM_FREEDISC_SPACE 53.098GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 281.198GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 NVIDIA GeForce GTX 970
GRAPHICS_CHIP NVIDIA GeForce GTX 970
GRAPHICS_VRAM 4030.625 MB
GRAPHICS_SHARED_VRAM 4026.639 MB
GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d471cab2f241c3c2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d471cab2f241c3c2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d471cab2f241c3c2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d471cab2f241c3c2\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.8157 10/8/2025 19:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS Unknown Intel(R) HD Graphics 4600
GRAPHICS_CHIP Intel(R) HD Graphics Family
GRAPHICS_VRAM 2160 MB
GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
GRAPHICS_DISPLAY_MODE Unknown
GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
GRAPHICS_DRIVER_VERSION 20.19.0015.4835 10/15/2017 19:00:00
GRAPHICS_SHADER V: P:
GRAPHICS_VERTEX_TEXTURE
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SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.0 5/31/2025 19:00:00
SOUND Realtek Digital Output (Realtek High Definition Audio) {917D5B98-D67E-414E-A14B-C1526D301B87}
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SOUND_DRIVER_VERSION 6.0.1.7541 6/17/2015 19:00:00
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SOUND_DEVICE_NAME RTKVHD64.sys
SOUND_DRIVER_VERSION 6.0.1.7541 6/17/2015 19:00:00
SOUND Speakers (Yeti Stereo Microphone) {A6EE7AB3-5FA1-4FB5-AF1E-A8B7163AFAE1}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.19041.5794 4/6/2025 19:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
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INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
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INPUT USB Receiver {C9A78BE0-9514-11EF-8001444553540000}
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INPUT HID-compliant consumer control device {A22B5580-93B4-11EF-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT USB Receiver {C9A80110-9514-11EF-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Yeti Stereo Microphone {33E5E4D0-C001-11F0-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT Yeti Stereo Microphone {33E632F0-C001-11F0-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Razer BlackWidow Chroma V2 {A22ED7F0-93B4-11EF-8003444553540000}
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Epic Games Launcher Prerequisites (x64)
Node.js


My computer is pretty old, so if its just needing to be dusted and upgraded i'm also ok with that answer too :P
Thanks!

[Honisixacodow]

Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. Upon reviewing the DXDIAG report submitted, we have located the following:

- System Requirements: Please note that Windows 10 is no longer supported, as Windows 11 64 bit is required for both Minimum and Recommended System Requirements.
- CPU: It would appear that the Intel(R) Core(TM) i5-4460 does not meet the Minimum System Requirement.
- Graphics Card: Please note, while the NVIDIA GeForce GTX 970 meets the minimum requirement, we would suggest adjusting the graphical settings in-game and ensuring that your Graphics Card is fully up to date. In addition, it would appear that there is an integrated graphics card Intel(R) HD Graphics 4600, please ensure that this Graphics Card is disabled as FINAL FANTASY XIV does not support integrated graphics cards.

We hope this information has been useful and we thank you for visiting the Final Fantasy XIV Technical Support Forums!