Quote Originally Posted by Veritas-Ancora View Post
Even when there were a lot of complaints in the forums, there was always kind and thoughtful questions during the Live Letter that came from specialized forums here on the boards.

I dislike everyone jumping on the "forums are negativity" bandwagon. Yes the General has always been like this, but there was helpful and meaningful questions that came from the forums that were answered in the Live Letters.

The real problem isn't the players, the real problem is the moderators. Suddenly we've forgotten what service they offered us and our direct communication to the development team. That's gone. That's the problem.
IMO, this just comes as a result of largely being ignored...

Like... Don't sit there and ask people to leave feedback on a forum, and then subsequently ignore the majority of that feedback (even among popular feedback)... Then don't be surprised if people eventually get tired and as aggressive as what they are currently... Like, it's basically by design at this point.

Part of the problem is the players, but engagement is a massive problem.

A lot newer players (Past 5-6 years perhaps) simply wouldn't know or appreciate the engagement we used to get out of Live Letters and Developer Panels... I still remember that one panel in Stormblood where Koji was polling and engaging with the audience for a new in-game fish... Vegetarian I think it was..?