The fact that he said that the cross-job Glamour was not technically hard and that his team was even surprised at him making the decision makes me wonder just how much more is "Because I say so".
It's also incredibly frustrating how out of touch they are with their majority audience (The western audience), make the effort and invite people with large communities to come over, pick like 3 and have 2 hour sessions with each, its a day of their time.
I do think that content creators have a warped view of the game, its not like they ever have to want for lack of people for example but any one of them who listens to their communities could at least give feedback on what they have experianced, even if they dont share the same opinion.