I'm inclined to agree, the guy has kinda lost his touch. I remember in the old days when he would listen to feedback and seemed to get the proper message from it and was trying to genuinely emulate what made other large MMOs great. Where did that guy go?

Nowadays he's trying to emulate mobile games (massive mistake) and seems to have lost his ability to accurately grasp criticism if he even listens to it at all. It's like I told my landlord I didn't like the tree in my yard blocking my windows and he ignored it for 2 years and when he finally "took care of it" his response was to just remove the windows from that side of the house.