Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:
Please provide:
- Platform: Standalone Windows or Steam?
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Were any update or changes made to the PC at the time of the crash?

In addition, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!