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  1. #1
    Player
    AnomieNet's Avatar
    Join Date
    Dec 2025
    Posts
    1
    Character
    Ophelia Edni
    World
    Maduin
    Main Class
    White Mage Lv 100

    Cant open launcher from setup exe

    Hello,

    Everytime I try to run the setup .exe, I only get as far as choosing the language before it completely shuts down with this pop up:

    An error has occured. (-80)

    I cannot find anything anywhere on this, and there is NO further description of the error at all on the pop up.

    Thank you
    (0)

  2. #2
    Moderator Honisixacodow's Avatar
    Join Date
    Jan 2025
    Posts
    59
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:
    Please provide:
    - Platform: Standalone Windows or Steam?
    - Type of connection (wired or wireless)
    - Other programs running while the game is playing (if any)
    - Were any update or changes made to the PC at the time of the crash?

    In addition, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (0)

  3. #3
    Player
    DarkArvan's Avatar
    Join Date
    Aug 2013
    Posts
    344
    Character
    Flint Vega
    World
    Raiden
    Main Class
    Pictomancer Lv 100
    Did you try running it as admin (rightclick file - run as admin). Do you have any antivirus beside Windows Defender installed? Unininstall it.
    (0)