Unable to do home world transfer

[Mattern]

Hello,

When i try to transfer i get the error "There are no eligible characters available for a Home World Transfer."

Any tips why?

[Final-Fantasy]

Did you select the Destination world first, then below you will get the option to select your current Home world and character on that world that you wish to transfer.

[Xupojoonyohl]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Unfortunately, the issue you are describing is not something we can assist with here in the Technical Support forums. As the account in question is European in region, we advise contacting the European Support Center.

This thread will be moved to 'Separate Support Required'.