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  1. #1
    Player
    Georgethegreat's Avatar
    Join Date
    Apr 2017
    Posts
    1
    Character
    Orbei Ura
    World
    Behemoth
    Main Class
    Reaper Lv 100

    Game crashing DX11.exe errors

    Hello everyone,
    I have come here as a very fluster player that all the sudden since the new big patch came out my game has been at randomly crashing to, now full time crashing by just playing a little bit. My computer is not over heating, and I have not gotten any blue screens or black screens with memory errors. My computer is not even a year old yet.
    I have a 4080 super i9 14 gen with bios updates from 1/25. The 2 errors windows I got I will write the error codes out.

    Error Window 1:
    An unexpected error has occurred. Exiting Final Fantasy XIV.
    2025-10-29_1343
    ffxiv_dx11.exe+361A36
    ffxiv_dx11.exe+3D03B9
    ffxiv_dx11.exe+392A95
    ffxiv_dx11.exe+39B16E
    ffxiv_dx11.exe+3734CD
    ffxiv_dx11.exe+3EF56E
    ffxiv_dx11.exe+5CC80
    ffxiv_dx11.exe+5ABAF

    Error Window 2
    An unexpected error has occurred. Exiting Final Fantasy XIV.
    2025-10-29_1343
    ffxiv_dx11.exe+325630
    ffxiv_dx11.exe+44EB81
    ffxiv_dx11.exe+6E679
    ffxiv_dx11.exe+5CEB93
    ffxiv_dx11.exe+5CE014
    ffxiv_dx11.exe+5CC78D
    ffxiv_dx11.exe+17E8814
    ffxiv_dx11.exe+17ED66E

    All I know that these are Direct X errors, and I did check my direct x and it came back ok. I repaired the game twice and that didn't work and I uninstalled and reinstalled, and I have no idea what's going on and or what might have happened from the game working correctly. Could use a lot of help, im very new to PC gaming.
    (0)

  2. #2
    Moderator Xupojoonyohl's Avatar
    Join Date
    Jan 2025
    Posts
    73
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

    Are you running any addition programs alongside Final Fantasy XIV?
    Does this crash occur on more than one character?
    Were any update or changes made to the PC at the time of the crash?
    Does this crash occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?
    Are you using a desktop pc or laptop:
    Are you using multiple monitors:

    In addition to the above, please provide a Final Fantasy XIV System Report. Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.

    Once we receive the requested information, we will be happy to look into further. We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)