Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

I'd like to get some more information regarding your issue.


- Any error codes or messages you received (Please provide the full error message(s))
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Are there other programs being used when running FFXIV?
- Is a VPN being used when this occurs?
- What ISP Is being used?

Once we receive the requested information, we will be happy to look into it.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!