Disconnecting and lag issues

[Nyx_Nephele]

Good morning fellow adventurers and thank you all for posting in the Final Fantasy XIV Technical Support Forums.


I apologize for the delay in our response to your concern. If you are still experiencing frequent stutters or significant latencies while playing FINAL FANTASY XIV and you think it's due to packet loss, please submit your information using this form. Please submit a report through the 'Providing information on packet loss and lag' section at the bottom of the page. For instructions on how to perform a traceroute please visit the following Lodestone Announcement.




Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!

Thank you! I have filled out the form... What would be the next steps from here as the form says, "This form is for the sole purpose of submitting information. We are unfortunately unable to provide individual responses to any queries submitted via this form."

How will I know if there is progress on getting a resolution to this?

[Thampbayoyows]

Thank you for posting in the Final Fantasy XIV Technical Support Forums!

This thread will be moved to 'Closed Concerns.'
If anyone is still having this problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!