Sudden and Persistent Boot Error & Unable to Download

[OriginalKrispy]

Hello!

I am stuck and need some help. After the emergency patch I have had a sudden error I am unable to resolve to play the game. I was able to login for a short period this morning but all last night and all during the day I have not been able to. Here are the steps I've tried.

1. Clearing DNS
2. Whitelisting FFXIV
3. Restarting Computer & Router multiple times
4. Running as admin
5. Reinstalling Microsoft edge
6. Deleting the patch folder to attempt to force re-patch.
7. Attempting to reinstall the game itself.

I have over 300gb of space so it's not a space issue either. Further, my wife's account on a separate computer, is exhibiting the same issue. But she has taken none of the above steps.

Now after the reinstall I can't complete the reinstall because it won't let me get through.

I have screenshots of the two errors. If I get through past the first error: (30605)(10009)(10020) then when I log in (or in this case try to reinstall) I get (11003)(10009)(10020).

Please help!

[Xupojoonyohl]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

I'd like to get some more information regarding your issue.


- Any error codes or messages you received (Please provide the full error message(s))
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Are there other programs being used when running FFXIV?
- Is a VPN being used when this occurs?
- What ISP Is being used?

Once we receive the requested information, we will be happy to look into it.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!