I know there has been a lot of chatter about player drop off recently, and it has mostly been attributed to lack of content. However, I think there may be another factor at play here, and this is coming from a personal pov, so please hear me out.
There is a player base in this game that likes to do stuff at max level and ins't doing the latest difficulty dungeon ... they enjoy housing, glam and a myriad of other things, which has been the attraction of ffxiv in the first place ... and this for a long time has been the draw of the game for many players, including older players, disabled players, those who may play for themselves, with their children, or even grandchildren in some cases. They happily made their way through the MSQ, making mistakes and learning, not burdening other players with their lack of speed and reactions, and making their way via duty support to end game.
However, come DT and things changed.. The speed with which aoe's are chucked out is ridiculous for some players except almost professional players. Yes, we can work out our mistakes, yes, we can move when need, but not at that speed. Not as an older/disabled player.
I think that it's not only the lack of content, diffuculty of content or whatever ... I think alot of older and/or disabled players that enjoyed the game and invested a lot of money through subs and/or online store purchases, have now decided it all too much and cancelled their subs. They cannnot progress any further, especially if, as Yoshi has said, it will get even more difficult.
I know my post is coming from only one part of the fandom, but I also know that many other parts are unhappy, so what should they do ... or will they go down the Blizz route and not listen to anyone?