Error 2002

[Monk_Yukiel]

I've been playing FFXIV for about two months. But, since Saturday morning the game doesn't let me log in to nearly no server.
Tryed several suggestions:
Disabled firewall/antivirus
Closed several of the background softwares
Running as administrator
Tracking Prevention in Microsoft Edge (up to date) is "Balanced"
Even tried public IP with the following doors manually openned
54992 through 54994,
55006 through 55007,
55021 through 55040
Even changed router.

Nothing works, lost three days of paid game. I humbly ask for help, because dollar exchange is pretty expensive here and I lost and am losing the game time.
Thank you very much for your time.

Date & Time: Since Saturday (09/20)
Frequency: Can't log in to basically none of the worlds/servers
World name: Crystal - Zalera
Character name: Yukiel Barameathor
Retainer name: Shaneequa/Iiri
NPC name: NA
Monster name: NA
Class/Level: White mage (level 65)
Party or solo: NA
In-game time: NA
Area and coordinates: NA
Housing: NA
Steps:
1.
2.
3.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: Fiber Optic (CLTnet: https://www.ctlnet.com.br/)
- Modem maker/model number: AN 55 01 A



-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Pro 64 bits (6.2, Compilação 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU AMD Ryzen 7 5700 (16 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS P8.10
SYSTEM_LANGUAGE português (Configuração regional: português)
SYSTEM_MEMORY 32637.867MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 34685.867MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.672GB SYSTEM_FREEDISC_SPACE 351.592GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.759GB SYSTEM_FREEDISC_SPACE 225.880GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 NVIDIA GeForce RTX 4060 Ti
GRAPHICS_CHIP NVIDIA GeForce RTX 4060 Ti
GRAPHICS_VRAM 7940.000 MB
GRAPHICS_SHARED_VRAM 16318.934 MB
GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (180Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.8129 9/4/2025 21:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY2 NVIDIA GeForce RTX 4060 Ti
GRAPHICS_CHIP NVIDIA GeForce RTX 4060 Ti
GRAPHICS_VRAM 7940.000 MB
GRAPHICS_SHARED_VRAM 16318.934 MB
GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6cdc9372d41a2731\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.8129 9/4/2025 21:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SOUND Acer V246HL (NVIDIA High Definition Audio) {0F3314A9-9247-400C-9903-E61BF534DD57}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.0 5/31/2025 21:00:00
SOUND Digital Audio (S/PDIF) (High Definition Audio Device) {67731F49-7794-417D-B5A7-ED434DAD8A6C}
SOUND_DEVICE_NAME HdAudio.sys
SOUND_DRIVER_VERSION 10.0.26100.3624 3/21/2025 21:00:00
SOUND GM27X5QIPS (NVIDIA High Definition Audio) {1CC6AA3D-CF60-4302-B284-FDC1DB0A800A}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.0 5/31/2025 21:00:00
SOUND Headphones (High Definition Audio Device) {5852E94A-534C-4060-BDB8-A257FAC45C05}
SOUND_DEVICE_NAME HdAudio.sys
SOUND_DRIVER_VERSION 10.0.26100.3624 3/21/2025 21:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
INPUT Teclado {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT USB Keyboard {2F700B30-2F3C-11EF-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
INPUT USB Gaming Mouse {2F70F590-2F3C-11EF-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB Keyboard {2F71DFF0-2F3C-11EF-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT USB Keyboard {2F725520-2F3C-11EF-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB Gaming Mouse {2F736690-2F3C-11EF-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT USB Gaming Mouse {2F738DA0-2F3C-11EF-8006444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
INPUT USB Gaming Mouse {2F7429E0-2F3C-11EF-8007444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
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Python 3.13.7 Standard Library (64-bit)
Python 3.13.7 Tcl/Tk Support (64-bit)
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NVIDIA Driver de gráficos 581.29
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NVIDIA MessageBus 3 for NvApp
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NVIDIA Driver de áudio HD 1.4.5.0
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NVIDIA NvDLISR
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
Nvidia Share
NVIDIA ShadowPlay 11.0.5.0
NVIDIA Virtual Audio 4.65.0.3
Python 3.13.7 Core Interpreter (64-bit)
EA app
Python 3.13.7 pip Bootstrap (64-bit)
ENE_X_AIC_HAL
Python 3.13.7 Documentation (64-bit)
Python 3.13.7 Executables (64-bit)
HP Deskjet 2050 J510 series Software básico do dispositivo
Epic Games Launcher Prerequisites (x64)
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Browser Information
- Name and version of the browser currently in-use: Google Chrome (140.0.7339.186)
- Internet Explorer Version: Microsoft Edge (140.0.3485.81)