Hi my partner has been really wanting to get into XIV. They've tried both steam and the SE launcher and have had a similar result on both. Black screen then it crashed to the above error code. They use Windows 11, an i7-9700k, RTX 2060S, along with 32 gb of ram and 360gb of free storage after install. No problems with any other games like Apex, DBD, Valorant, etc.

Things that we've tried:
Quitting Steam before launching
Switching Launchers (Steam -> SE)
Restore/reinstalling (7 times)
Running as admin
Update Windows
Update graphics drivers

Any info or suggestions help! Thank you!