Results 1 to 6 of 6
  1. #1
    Player
    Zenya-kun's Avatar
    Join Date
    Mar 2015
    Posts
    8
    Character
    Xin Verika
    World
    Hyperion
    Main Class
    Monk Lv 100

    Random stuttering since Patch 7.31

    Since Patch 7.31 I've been experiencing random stuttering in game. Nothing triggers it as it happens in towns, standing still in my house, in dungeons big and small. I play on PS5 and have never had a single problem like this. On Sunday evening the problem disappeared when there was more people on but this morning when less were on the problem returned. After reaching out to the support team I was told to post here.
    - Proper ports are open.
    - System Cache has been cleared with the hard drive being rebuilt.
    - System has been cleaned top to bottom.
    - System memory had about 120GB free to assist with loading
    - Cookies and Website data cleared
    - All settings in game set to performance mode and little to no extra animation on other players.
    - New HDMI cable being used

    I've been seeing a few others say they have been having similar issues since the last patch.
    (0)

  2. #2
    Moderator Vynnloritho's Avatar
    Join Date
    Jan 2025
    Posts
    22
    Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

    Please provide:
    - Wired or WIFI connection?
    - When the disconnect occurs/How often?
    - Does the disconnection happen to one character or multiple characters?
    - Where in game do you get disconnected?
    - What ISP Is being used?

    Once we have received the requested information, we may look into this issue further.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (0)

  3. #3
    Player
    Zenya-kun's Avatar
    Join Date
    Mar 2015
    Posts
    8
    Character
    Xin Verika
    World
    Hyperion
    Main Class
    Monk Lv 100
    I'm using a Wired connection, the stuttering happens at complete random. Sometimes it's once a few seconds, other times it's a few minutes. I only use one character on Hyperion. I don't get disconnected just large stuttering spikes. I'm using Astound Internet.
    (0)

  4. #4
    Player
    JaliqaiFarron's Avatar
    Join Date
    Nov 2021
    Posts
    2
    Character
    Cassie Muruc
    World
    Hyperion
    Main Class
    Samurai Lv 100
    please turn off DSR
    (0)

  5. #5
    Player
    Zenya-kun's Avatar
    Join Date
    Mar 2015
    Posts
    8
    Character
    Xin Verika
    World
    Hyperion
    Main Class
    Monk Lv 100
    Did that still stuttering
    (0)

  6. #6
    Player
    Plastic_Fork's Avatar
    Join Date
    Nov 2017
    Posts
    40
    Character
    Molly Tunafish
    World
    Sagittarius
    Main Class
    Arcanist Lv 3
    I am having the same issues since 7.3 was released. Getting random, split second freezing/stuttering.
    My fps drops around 20-30 fps for that split second, then immediately goes back to normal.
    It disrupts crafting, any rotations on jobs, etc because it causes split second freeze of the game and buttons to not be pressed.
    I haven't had this issue at all until 7.3 came out.

    However, I do seem to have found a resolution that works for me. I play on PC. Not using Steam - just the normal PC client on Windows.
    In Device Manager, I have disabled Microsoft Device Association Root Enumerator. It's a legacy interface for serial ports, MIDI, etc.
    No idea why this is the root cause, but disabling that completely resolved the random game stuttering every few minutes.

    It won't help anyone on console, but this worked for me for PC.
    (0)
    Last edited by Plastic_Fork; 09-11-2025 at 12:04 PM.