Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

The Error Code/Message at login attempt:

Wired or WIFI connection:
What ISP Is being used:

Where does the error occur exactly:
Is a VPN being used when this occurs?
All steps taken to troubleshoot the issue:

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!