Hello and welcome to Eorzea!


The issue is quite simple: You're playing on the free 30 day suscription the game comes with when you buy it. As far as the game is concerned, you haven't played for 30 days yet because it's looking at the days you've paid for!


If you buy a 30 day or more suscription, the items will be delivered to the moogle shortly. You can find the delivery moogle in every main city or any camp with an aetheryte. They're marked with an envelope in your map.