Have not received the Friendship Circlet!!

[JimTheEgg]

Hi everyone!

I'm a beginner for this game. There is a problem disturb me.
Before 30 days, I got a friend he is playing FFXIV and he gave me a recruitment code.
I redeemed the code and the website message shown as below:

You have successfully entered your recruitment code
Recruitment Rewards
Friendships Circlet, etc.

But 30 days have passed and I still have not received the item Friendships Circlet.
May I know what happened?

[Shistar]

Hello and welcome to Eorzea!


The issue is quite simple: You're playing on the free 30 day suscription the game comes with when you buy it. As far as the game is concerned, you haven't played for 30 days yet because it's looking at the days you've paid for!


If you buy a 30 day or more suscription, the items will be delivered to the moogle shortly. You can find the delivery moogle in every main city or any camp with an aetheryte. They're marked with an envelope in your map.

[JimTheEgg]

Thanks for answering.

Your reply is clear and hit the point
I received the bonus items after my account status on Mog Station updated the subscription I have paid for.
Thank you for helping

[Xupojoonyohl]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

I am glad that you are no longer experiencing this issue. If you have any more questions or concerns, please post again in the technical support forums.

This thread will be moved to the 'Closed Concerns' sub forum as a result.