Will the servers ever be able to handle loads properly?

[rekijitsu]

I think you forget that this is partially the player's fault. They wanted short-lock out timers, this is what they get in return. It's been a principle in many games that longer lock-out timers = higher drop rates.

The rates aren't the issue, not to bounce too off topic as its been a dead horse beaten already, but it is rather the RNG methods of obtaining said items. Some people put in 10 runs and get everything they want. Others put in hundreds for one thing. I can see some element of luck being put in for fun, but the tokens should be a 100% drop every time to reward your efforts in some way, but make the amount needed to buy a weapon higher. Even if I needed 50 of em, I'd have what I wanted by now.