Though in regards to money. Its still in their ballpark to make that money with making a good game that treats their subscribing customers well.

You do NOT make money by doing sideprojects and telling people to "go play other games cause we got nothing here for you"

The goodwill needs to be earned back with meaningful hard hitting story, dialogue, gameplay and QoL innovation in 8.0 or we will keep running in circles or to an inevitable dead end