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  1. #1
    Player
    Orihcos's Avatar
    Join Date
    Apr 2012
    Location
    Gridania
    Posts
    5
    Character
    Orihcos Midgard
    World
    Midgardsormr
    Main Class
    Archer Lv 50

    Uldah Grand Company Quest - Burning Man

    Upon entering the instanced area at the Ferry Docks after killing the four Maelstrom soldiers, I am unable to see the NPC, Thancred and cannot talk to him in order to update the journal entry for this quest. Urianger is visible and I can interact with him. Just Thancred is missing from this instanced area.

    Does anyone have any input on ways to remedy this?
    (0)

  2. #2
    Moderator Qeepel's Avatar
    Join Date
    Feb 2011
    Posts
    483
    Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some information may seem unnecessary, it is needed to help reproduce the problem. Can you please fill out the template below? Thank you for understanding:

    When you create a new thread, please use the following template and try to include as much detail as possible.

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    SQUARE ENIX MODERATOR
    (0)

  3. #3
    Player
    Wulfthryth's Avatar
    Join Date
    May 2011
    Posts
    26
    Character
    X'ehrad Nunh
    World
    Behemoth
    Main Class
    Thaumaturge Lv 50
    Hi, I can't even start Burning Man. It is there when I talk to Aubrey, but nothing happens, after some advice to visit another companies (already did) the journal is not updated. All companies quest are stucked for me
    (0)