I don’t understand why they removed the option to mute people while on duty. We’re being harassed, and for some reason, the company refuses to address this problem. I find noise marcos annoying and disturbing, especially when I’m trying to focus during a fight, but now the only way to avoid hearing it is to mute all system sounds. It’s one thing for them not to help us prevent harassment, but making it harder for us to manage the situation is frustrating and unfair.