Too Many Server Maintenances!!!!

[Rithy255]

Thank you.
It's too much. It shouldn't take so long and it continuously targets a certain group of people because it's always during the same times. That's the *only* hours I have to play on those days.

As someone from EU who usually is up very early yes... It effects me a lot sadly.

[ServerCollaps]

Thank you.
It's too much. It shouldn't take so long and it continuously targets a certain group of people because it's always during the same times. That's the *only* hours I have to play on those days.

you shouldnt have accepted the terms of service, if you dont like them

[Kranel_San]

I agree I don't really even know any other game that locks you out for longer then a hour for maintenances in the first place, it's kind of ridiculous how some have been 24hours/48hours. And having random short maintenances.

I have said this years ago, and the white knights rushed in to defend saying: "You know nothing about software engineering," even though I don't know any other MMOs that have a lengthy maintenance time like FFXIV. I don't even remember the time other MMOs take for expansion release maintenance because it's so short, I don't even need to pay attention to how long it takes.

Meanwhile, I can remember many times I tried logging in and had the reaction: "Meh, it's locked for many hours yet"

[jomas_45]

I agree. Anybody who works in New Zealand can't play any day that they have a 4 hour maintenance. And it's for tiny things. No one can use these tokens until 7.4 anyway. We could have lasted with using Google to translate one line of text for two months. The Forked Tower raiders wouldn't have had to wait more than one month. They're all stupid and tiny, and if players could have a little patience, New Zealanders would get to play more.

Did you know that you can only play Frontlines for one hour a day on Materia? And that hour is smack bang in the middle of 4 hour maintenance each time? Did you know this is the only time Alliance Raids pop or fill? Did you know this is the only time we have the slightest chance of filling the Cosmic Exploration fates? We are tiny, and you set us back every time you do this.

[EchoingPulse]

You are paying for a service. You are paying for it to work correctly. If something is broken, Square is going to fix it so you get your money's worth.
Are you implying they shouldn't do daily/emergency maintenance and let things fall to pieces?

[Jeeqbit]

All MMORPGs do it at this time and the reason is because, quite frankly, most people do not play at this hour:
- NA are sleeping.
- EU it is very early morning and if they are awake, they are probably at work/school.
- JP it is not quite peak hours yet. Almost is.
- OCE peak hours would be in an hour or two.

So this time cleverly avoids those peak hours and the timing itself makes sense.

SE did say there have been too many emergency maintenances though. They wanted to put a stop to that. Unfortunately they didn't succeed yet and the patch has had a lot of bugs from what I've seen people say in the game. Whatever they are doing to address their internal QA issues, it hasn't worked yet.

[Enkidoh]

...

Oh look, another essential server maintenance, another complaint that gametime is being lost from self-entitled players upset that they lost what... an hour of potential gametime, if that?

SE are entitled to take the game offline for maintenance whenever they like, for however long they want. It's in the Terms of Service you agreeded to when you signed up, and you continue to agree to every time you login to the game. It's been like this since the beginning and will always be so.

This particular maintenance was to fix a serious bug that was actually crashing the servers in certain circumstances, among other things. So it's completely essential.

[Haru304]

I honestly don't think it would be entirely awful on the customer end of the fence to receive a small discount for potential loss of play-time. Same with any subscription service.

However... I imagine that would be extremely costly to maintain and facilitate on the other side of that fence, to the point it likely wouldn't be worth it - so it's one of the few cases, PENDING THE AMOUNT OF DOWN TIME - that I'm willing to not opt in favor of the consumer.

[Ephremjlm]

I honestly don't think it would be entirely awful on the customer end of the fence to receive a small discount for potential loss of play-time. Same with any subscription service.

However... I imagine that would be extremely costly to maintain and facilitate on the other side of that fence, to the point it likely wouldn't be worth it - so it's one of the few cases, PENDING THE AMOUNT OF DOWN TIME - that I'm willing to not opt in favor of the consumer.

It's a true fact of the matter but your comment made me wonder, how much harder would it be for them to segement off data center updates based on the average player prime time?

I almost feel like that should be pretty doable, with exceptions to major patch updates. Like idk im just riffing here, but I feel like this would be especially fair for them to have to figure out considering some of the bugs in these emergency patch updates are things that they should have been able to catch through quality testing. I think the unreal tomb drop rate not working properly comes to mind in the previous patch.

I could be completely off in my assumptions here so feel free to correct any dumb opinion I just had lol.