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  1. #1
    Player
    Aliyssia's Avatar
    Join Date
    Aug 2025
    Posts
    1
    Character
    Aliyssia Shenzu
    World
    Louisoix
    Main Class
    Alchemist Lv 100

    Game won't boot properly unless I edit a filename (Steam)

    I believe this issue has been around before (aprox 2 years ago)

    After clicking Play on Steam, the FFXIV launcher boots as normal, I log in using my account information and press Play on the launcher.
    The game then boots into a black screen, and task manager will display FFXIV as 'Not responding', it will then crash without any error codes.

    BUT....

    If I edit 'steam_api64.dll' into anything else _after_ I've launched the launcher - the game will start as normal without issues.

    This started happening again after the game got patched yesterday.
    I'm glad the work around still works, but I'd like to report this issue regardless, because I'd like to play the game without constantly having to edit a filename...



    If at all relevant:

    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU AMD Ryzen 7 5700X3D 8-Core Processor (16 CPUs), ~3.0GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS BIOS Date: 01/24/22 15:12:49 Ver: 05.00011
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 32689.168MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 37553.168MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.404GB SYSTEM_FREEDISC_SPACE 72.262GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.478GB SYSTEM_FREEDISC_SPACE 1577.593GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.759GB SYSTEM_FREEDISC_SPACE 352.237GB
    SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 258.308GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    GRAPHICS \\.\DISPLAY1 NVIDIA GeForce RTX 3070
    GRAPHICS_CHIP NVIDIA GeForce RTX 3070
    GRAPHICS_VRAM 8018.000 MB
    GRAPHICS_SHARED_VRAM 16344.584 MB
    GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
    GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_a2eeb2756802bbd3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_a2eeb2756802bbd3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_a2eeb2756802bbd3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_a2eeb2756802bbd3\nvldumdx.dll
    GRAPHICS_DRIVER_VERSION 32.00.0015.7270 3/3/2025 02:00:00
    GRAPHICS_SHADER V:3.0 P:3.0
    GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    GRAPHICS \\.\DISPLAY2 NVIDIA GeForce RTX 3070
    GRAPHICS_CHIP NVIDIA GeForce RTX 3070
    GRAPHICS_VRAM 8018.000 MB
    GRAPHICS_SHARED_VRAM 16344.584 MB
    GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
    GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_a2eeb2756802bbd3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_a2eeb2756802bbd3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_a2eeb2756802bbd3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_a2eeb2756802bbd3\nvldumdx.dll
    GRAPHICS_DRIVER_VERSION 32.00.0015.7270 3/3/2025 02:00:00
    GRAPHICS_SHADER V:3.0 P:3.0
    GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SOUND Computer Speakers (2- Realtek(R) Audio) {2F082465-0976-44AB-821C-1F45532E86B0}
    SOUND_DEVICE_NAME RTKVHD64.sys
    SOUND_DRIVER_VERSION 6.0.8703.1 5/14/2019 02:00:00
    SOUND Headphones (2- Logitech G533 Gaming Headset) {D4DD6600-0ACE-438B-88AB-06E3C57F6A26}
    SOUND_DEVICE_NAME USBAUDIO.sys
    SOUND_DRIVER_VERSION 8.98.201.0 3/8/2018 02:00:00
    SOUND Realtek Digital Output (2- Realtek(R) Audio) {20120BDF-854E-4257-B4EE-16A8CE8D01B3}
    SOUND_DEVICE_NAME RTKVHD64.sys
    SOUND_DRIVER_VERSION 6.0.8703.1 5/14/2019 02:00:00
    SOUND Speakers (Steam Streaming Speakers) {273D2105-B395-474E-9077-DF5FAEB81897}
    SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
    SOUND_DRIVER_VERSION 17.56.13.764 7/20/2017 02:00:00
    SOUND VoiceMeeter Aux Input (VB-Audio VoiceMeeter AUX VAIO) {AEC3E464-52CA-4346-8AE9-4C30E823E116}
    SOUND_DEVICE_NAME vbaudio_vmauxvaio64_win10.sys
    SOUND_DRIVER_VERSION 2.1.5.2 1/11/2019 02:00:00
    SOUND VoiceMeeter Input (VB-Audio VoiceMeeter VAIO) {FA32BA54-B06B-470A-A255-9A48ECB42F3E}
    SOUND_DEVICE_NAME vbaudio_vmvaio64_win10.sys
    SOUND_DRIVER_VERSION 2.1.5.2 1/11/2019 02:00:00
    INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    INPUT Valve VR Radio {5C823BC0-1F35-11ED-800A444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    INPUT Optical {31D1E580-1F1F-11ED-8001444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    INPUT Controller {31D233A0-1F1F-11ED-8002444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    INPUT Keychron V3 {6F8615F0-6567-11EF-8001444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    INPUT Valve VR Radio & HMD Mic {5CCEFC30-1F35-11ED-800B444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    INPUT Gaming Mouse G502 {20BBAAF0-2904-11EB-8001444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
    INPUT Gaming Mouse G502 {20C2FDF0-2904-11EB-8009444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    INPUT Keychron V3 {6F870050-6567-11EF-8002444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 183 SYSTEM_GAMEPAD_FOV 0
    INPUT Gaming Mouse G502 {20C3E850-2904-11EB-800B444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    INPUT Keychron V3 {6F872760-6567-11EF-8003444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 672 SYSTEM_GAMEPAD_FOV 0
    INPUT Gaming Mouse G502 {20C547E0-2904-11EB-800D444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    INPUT G533 Gaming Headset {20C17750-2904-11EB-8007444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
    INPUT G533 Gaming Headset {20C23AA0-2904-11EB-8008444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    INPUT IMU {31D25AB0-1F1F-11ED-8003444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    INPUT G533 Gaming Headset Battery Charger {2BD8E960-29B4-11EB-8006444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    INPUT G533 Gaming Headset {20C68060-2904-11EB-800F444553540000}
    INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    MSI Afterburner 4.6.4
    AMD Chipset Software
    Battle.net
    Google Chrome
    @BIOS
    APP Center
    Overwolf
    SpeedFan (remove only)
    Voicemeeter, The Virtual Mixing Console
    WebTablet FB Plugin 32 bit
    X-Mouse Button Control 2.20.5
    Intel(R) Wireless Bluetooth(R)
    CLIP STUDIO PAINT 3.0.4
    WinDirStat
    Launcher Prerequisites (x64)
    CLIP STUDIO 3.1.2
    Connective Signing Plugins
    AMD_Chipset_Drivers
    OpenOffice 4.1.10
    AMD PCI Driver
    AMD PSP Driver
    Adobe Flash Player 10 Plugin
    PDF Settings CS5
    AMD SBxxx SMBus Driver Alpha
    Adobe Refresh Manager
    Adobe Acrobat X Pro - English, Français, Deutsch
    Project64 version 3.0.1.5664
    @BIOS
    APP Center
    osu!
    Adobe Creative Suite 5.5 Master Collection
    Realtek Ethernet Diagnostic Utility
    OnScreen Control
    UE Prerequisites (x64)
    AMD GPIO2 Driver
    Mullvad VPN 2025.7.0
    Vortex
    ShareX
    AntiCheatExpert
    CPUID CPU-Z 1.94
    CrystalDiskInfo 8.17.14 Shizuku Edition
    Honkai Star Rail
    HoYoPlay
    InfinityNikkiGlobal Launcher
    Logitech Gaming Software 9.04
    mGBA 0.10.3
    Mozilla Firefox (x64 en-US)
    Mozilla Maintenance Service
    Wacom
    Star Rail
    Terraria
    Void Crew
    Garden of the Sea (VR)
    Hardspace: Shipbreaker
    DJMAX RESPECT V - RESPECT Original Soundtrack
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    Lethal Company
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    PEAK
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    Abiotic Factor
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    What Remains of Edith Finch
    Half-Life: Alyx
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    WebTablet FB Plugin 64 bit
    WinRAR 5.91 (64-bit)
    Intel(R) Computing Improvement Program
    UE Prerequisites (x64)
    Immerse Gamepack FINAL FANTASY XIV Edition version 2.2.1.0
    NVIDIA Graphics Driver 572.70
    NVIDIA PhysX System Software 9.23.1019
    NVIDIA HD Audio Driver 1.4.3.2
    NVIDIA Install Application
    NVIDIA RTX Voice Application
    NVIDIA NVIDIA RTX Voice Driver 1.0.0.2
    Easy Connection to Screen
    (0)

  2. #2
    Moderator Qzthlxfpwm's Avatar
    Join Date
    Jan 2025
    Posts
    23
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Please try the following:
    - Try switching to DirectX 9 by selecting the ‘Config’ button on the launcher.
    - Update and reinstall the drivers for your graphics card and sound drivers (if applicable).
    - Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable
    everything.
    - Please be sure that Final Fantasy XIV is installed to the C: Drive.
    - Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may
    interfere with startup.
    - Make sure that the Windows OS is fully updated.
    - Reinstall game If steam version, try uninstalling and reinstalling both the game and steam)
    - Verify installation files (Steam)

    - Disable Full Screen Optimizations. To disable this, please find the "ffxiv_dx11.exe" and right click it
    and select properties. Then under the compatibility tab there will be a check box labeled "Disable
    Full Screen Optimizations". Check it and click apply.

    - Open the Nvidia Control Panel and going to 'Manage 3D Settings'. From here, select 'Program
    Settings' and select Final Fantasy XIV. You should see an option to select the GPU. Make sure it's set
    to your dedicated graphics card (it may be set to 'Auto' by default).

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (0)