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  1. #1
    Player
    xSyRal's Avatar
    Join Date
    May 2018
    Location
    Gridania
    Posts
    4
    Character
    Alleyne Lecarde
    World
    Shiva
    Main Class
    Dragoon Lv 100

    Disconnects on EU

    Heya,

    Right after patch 7.3 dropped everything was fine, but for the last 2 hours, when i try to login onto Chaos or Light, it disconnects me on the login screen, the character screen or 1 minute right after i got into the game.

    When i go to NA i have no issues at all and apparently i am the only one so far with that issue, asked friends and it works completely normal for them.
    (0)

  2. #2
    Moderator Qzthlxfpwm's Avatar
    Join Date
    Jan 2025
    Posts
    23
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    In order to get a better sense of the problem, could you please provide the following information?

    Please provide:
    - Platform (PC, PS4, Mac)
    - Any error codes or messages you receive upon disconnect (if any)
    - Type of connection (wired or wireless)
    - Other programs running while the game is playing (if any)
    - Frequency at which error occurs
    - Does the disconnection happen to one character or multiple characters?
    - Is a VPN being used when this occurs?
    - What ISP Is being used?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (0)