"An unexpected error has occured." ffxiv_dx11.exe related

[DarkArvan]

@RhenArda: Please attach all infos from Final Fantasy XIV - System Informationen for further diagnostic. DX11 Crashes are very common and cause can be very different.

[RhenArda]

@RhenArda: Please attach all infos from Final Fantasy XIV - System Informationen for further diagnostic. DX11 Crashes are very common and cause can be very different.

Oh, sorry, my bad. Also today's mini update did not fix the issue, hopefully it's still being worked on.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS F.12
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8127.922MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 20415.922MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 919.039GB SYSTEM_FREEDISC_SPACE 226.676GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 11.240GB SYSTEM_FREEDISC_SPACE 1.373GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.476GB SYSTEM_FREEDISC_SPACE 195.103GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 NVIDIA GeForce GTX 1060 3GB
GRAPHICS_CHIP NVIDIA GeForce GTX 1060 3GB
GRAPHICS_VRAM 2965.000 MB
GRAPHICS_SHARED_VRAM 4063.961 MB
GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_810fb954510c633b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_810fb954510c633b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_810fb954510c633b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_810fb954510c633b\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.8088 7/26/2025 17:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY2 NVIDIA GeForce GTX 1060 3GB
GRAPHICS_CHIP NVIDIA GeForce GTX 1060 3GB
GRAPHICS_VRAM 2965.000 MB
GRAPHICS_SHARED_VRAM 4063.961 MB
GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_810fb954510c633b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_810fb954510c633b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_810fb954510c633b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_810fb954510c633b\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.8088 7/26/2025 17:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SOUND Packard Bell (NVIDIA High Definition Audio) {CB58CA16-74AF-402E-AC7D-A241C2E2F543}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.5.0 5/31/2025 17:00:00
SOUND Speakers (Realtek High Definition Audio) {830AD750-9F62-4E7A-AA12-4FC5F56EBBF6}
SOUND_DEVICE_NAME RTKVHD64.sys
SOUND_DRIVER_VERSION 6.0.1.8004 11/28/2016 17:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT USB Keyboard {8C5E1830-4FF6-11EE-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
INPUT USB Keyboard {8C687870-4FF6-11EE-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT USB Gaming Mouse {51823B70-89B5-11EF-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
INPUT USB Gaming Mouse {5182B0A0-89B5-11EF-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

PCGen 6.08.00RC8
7-Zip 18.01
AbiWord 2.8.6
Audacity 2.3.2
Google Chrome
HP JumpStart Apps
OpenAL
Rockstar Games Launcher
Rockstar Games Social Club
Steam
Uplay
OpenOffice 4.1.6
HP Support Solutions Framework
HP JumpStart Bridge
7-Zip 22.00
HP ePrint SW
Intel(R) Trusted Connect Services Client
HP JumpStart Launch
HP ePrint SW
HP System Event Utility
Realtek Card Reader
Alpha Gaming Viper Keyboard
HP Connection Optimizer
HP Recovery Manager
Free Audio Editor 7.1.0
GOG GALAXY
HP Orbit
Realtek Ethernet Controller Driver
HP PC Hardware Diagnostics UEFI
HP ePrint SW
Intel(R) Wireless Bluetooth(R)
UE Prerequisites (x64)
OMEN Control
Intel(R) Chipset Device Software
HP Audio Switch
Intel(R) Trusted Connect Service Client x86
Arc
Minecraft Launcher
Realtek High Definition Audio Driver
Intel® PROSet/Wireless Software
Streamlabs OBS 0.15.1
GIMP 2.10.30
HP Documentation
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Terraria
Hedon Bloodrite
NieR Replicant ver.1.22474487139...
Hades
UFO 50
Fallout 76
Helltaker
PowerWash Simulator
Townscaper
Peglin
Cult of the Lamb
Teenage Mutant Ninja Turtles: Shredder's Revenge
Escape Simulator
Sam & Max Save the World
Potion Tycoon
The Jackbox Party Pack 8
Core Keeper
HITMAN World of Assassination
Monster Prom 3: Monster Roadtrip
PropHunter
Vampire Survivors
The Jackbox Party Pack 9
DAVE THE DIVER
Worms Revolution
Ravenswatch
Starbound
Magic: The Gathering Arena
Necrosmith 2
Deep Rock Galactic: Survivor
Shadowrun Returns
Balatro
Viscera Cleanup Detail
Be My Horde
SteamVR
KINGDOM HEARTS -HD 1.5+2.5 ReMIX-
Streets of Rogue 2 Demo
Blood Bar Tycoon
Solace Inc.
Goblin Cleanup Demo
The Jackbox Megapicker
Tabletop Simulator
Monster Prom 4: Monster Con
Mech Builder Demo
RimWorld
The Headliners
Sam & Max 301: The Penal Zone
Sam & Max 302: The Tomb of Sammun-Mak
Sam & Max 303: They Stole Max's Brain!
Sam & Max 304: Beyond the Alley of the Dolls
Sam & Max 305: The City that Dares not Sleep
R.E.P.O.
Awaria
The Jackbox Party Pack
Solace Inc. 2 Demo
PEAK
FINAL FANTASY X/X-2 HD Remaster
Blender
FINAL FANTASY XIV Online
The Jackbox Party Pack 2
Stardew Valley
Spelunky 2
Golf With Your Friends
Aseprite
The Jackbox Party Pack 3
VRChat
Minion Masters
Streets of Rogue
Deep Rock Galactic
Lobotomy Corporation
Fallout Shelter
Dead Cells
Dungeon Painter Studio
The Jackbox Party Pack 4
Ultimate Epic Battle Simulator
Stoneshard
Idle Champions of the Forgotten Realms
Risk of Rain 2
Disco Elysium
Bad North
Cultist Simulator
TaleSpire
Wildermyth
ONE PIECE ODYSSEY
Sam & Max 201: Ice Station Santa
Sam & Max 202: Moai Better Blues
Sam & Max 203: Night of the Raving Dead
Sam & Max 204: Chariots of the Dogs
Sam & Max 205: What's New Beelzebub?
Valheim
The Survivalists
LEGO® Star Wars™: The Skywalker Saga
Among Us
Viscera Cleanup Detail: alpha v0.25
VLC media player
Vulkan Run Time Libraries 1.0.65.1
WinRAR 5.71 (64-bit)
HP Orbit
Intel(R) Management Engine Components
HP ePrint SW
Intel(R) Rapid Storage Technology
Nitro Reader 5
HP ePrint SW
Energy Star
Cloudflare WARP
HP ePrint SW
Intel(R) Chipset Device Software
Intel(R) Management Engine Components
Intel(R) PRO/Wireless Driver
Paradox Launcher v2
NVIDIA Graphics Driver 580.88
NVIDIA GeForce Experience 3.28.0.417
NVIDIA Optimus Update 39.5.0.0
NVIDIA PhysX System Software 9.23.1019
NVIDIA Update 39.5.0.0
NVIDIA FrameView SDK 1.3.8513.32290073
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.4.5.0
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.28.0.417
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.65.0.3
HP Orbit Service
Intel(R) Trusted Connect Service Client x64
Intel(R) Ready Mode Technology
Intel(R) Management Engine Components
UE Prerequisites (x64)
Intel(R) ME UninstallLegacy
Intel(R) Rapid Storage Technology
Intel® PROSet/Wireless WiFi Software
HP ePrint SW