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  1. #1
    Player
    Serpit's Avatar
    Join Date
    Sep 2023
    Posts
    5
    Character
    Serpit Valdoma
    World
    Sargatanas
    Main Class
    Red Mage Lv 100

    Hair not peeking out from under hoods, instead displaying a jarring black texture

    After the most recent update, the upper part of my character's head under a worn hood is cut off and replaced by a black texture in game. On the login screen, a white texture is displayed instead.



    From this angle, it looks like part of my head is just missing.



    Date & Time: 08/06/25
    Frequency: Persistent
    World name: Sargatanas
    Character name: Serpit Valdoma
    Retainer name: N/A
    NPC name: N/A
    Monster name: N/A
    Class/Level: 100
    Party or solo: N/A
    In-game time: N/A
    Area and coordinates: N/A
    Housing: N/A
    Steps:
    1. Equip Hood headpiece


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Pro 64-Bit-Version (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU AMD Ryzen 5 3600 6-Core Processor (12 CPUs), ~3.6GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS 5409
    SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
    SYSTEM_MEMORY 16322.152MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18754.152MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.940GB SYSTEM_FREEDISC_SPACE 3.661GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 222.978GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    GRAPHICS \\.\DISPLAY1 NVIDIA GeForce RTX 2060 SUPER
    GRAPHICS_CHIP NVIDIA GeForce RTX 2060 SUPER
    GRAPHICS_VRAM 8006.000 MB
    GRAPHICS_SHARED_VRAM 8161.076 MB
    GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d2629211e16b69ec\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d2629211e16b69ec\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d2629211e16b69ec\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d2629211e16b69ec\nvldumdx.dll
    GRAPHICS_DRIVER_VERSION 32.00.0015.7260 2/25/2025 02:00:00
    GRAPHICS_SHADER V:3.0 P:3.0
    GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    GRAPHICS \\.\DISPLAY2 NVIDIA GeForce RTX 2060 SUPER
    GRAPHICS_CHIP NVIDIA GeForce RTX 2060 SUPER
    GRAPHICS_VRAM 8006.000 MB
    GRAPHICS_SHARED_VRAM 8161.076 MB
    GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d2629211e16b69ec\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d2629211e16b69ec\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d2629211e16b69ec\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d2629211e16b69ec\nvldumdx.dll
    GRAPHICS_DRIVER_VERSION 32.00.0015.7260 2/25/2025 02:00:00
    GRAPHICS_SHADER V:3.0 P:3.0
    GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    (0)
    Last edited by Serpit; 08-06-2025 at 11:33 AM.