We have identified the issues listed below.
The issues are being investigated and addressed, and additional information will follow as the situation develops.

[Current Known Issue]
- In "San d'Oria: The Second Walk" during the Kam'lanaut battle, when the party is wiped, if a character who was not in the battlefield enters at nearly the same time as when the area is unsealed, the boss may not initialize properly causing the boss to fail to appear.

*This issue is currently being investigated. However, this issue will not occur if you wait for a little while after the battlefield is unsealed. Until this issue has been resolved, we kindly ask you that you wait for about 10 seconds to move after being wiped and the battlefield is unsealed.

We apologize for the inconvenience.

*Updated Aug. 5, 2025 12:49 p.m. (PDT)
This issue was addressed, and servers in the instanced worlds were recovered in order. Fixes have been reflected on all instanced worlds on Aug. 5, 2025 12:40 p.m. (PDT).
We sincerely apologize for any inconvenience this may have caused.