Hi,
I experience this disconnect randomly ever since switching to my new PC and it never happened on my old one. I have tried following the instructions below that I have seen posted in other 90002 error threads but still experience this error sometimes every couple of hours and sometimes within 5 minutes of logging in.
In the Control Panel of the PC, please go to ‘Network and Internet’. Once there, select ‘Internet Options’ and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC after. Once your PC has been restarted, right-Click the FFXIV launcher icon once more and select "Run as Administrator".
- Flush DNS: Within the "Command Prompt" of the device, please type the command "ipconfig /flushdns".
- Reset TCP/IP: Also within the Command Prompt, type the command "netsh int ip reset" and then restart the computer.
Are you using a VPN? -No I am not using VPN
Are you using a wired or wireless connection? - I am using a wired connection
What Platform are you using? (Steam/Windows etc.) - I am playing through steam
Does the issue occur with one character or multiple characters? - I only have 1 character so I don't know.
How often would you say does the issue occur? - Issue occurs randomly, sometimes as infrequent as 6 hours apart and sometimes within 5 minutes of logging in.
Please let me know what else to try.