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  1. 08-07-2025 02:24 AM #1
    Pelucheux
    Player
    Pelucheux's Avatar
    Join Date
    Aug 2025
    Posts
    1
    Character
    Luciel Sven
    World
    Zalera
    Main Class
    Summoner Lv 100

    Store item not delivered - over 24 hrs

    I bought the new cat mount on the store yesterday. Received the confirmation email and is showing in my purchase history but when I logged in the mount it not in the mailbox. I purchased over 24 hours ago
    (0)
  2. 08-07-2025 03:55 AM #2
    DarkArvan
    Player
    DarkArvan's Avatar
    Join Date
    Aug 2013
    Posts
    340
    Character
    Flint Vega
    World
    Raiden
    Main Class
    Pictomancer Lv 100
    Did you choose the correct character?
    (0)
  3. 08-09-2025 02:54 AM #3
    Qzthlxfpwm
    Moderator Qzthlxfpwm's Avatar
    Join Date
    Jan 2025
    Posts
    28
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience you have experienced in-game. For assistance with an in-game issue, please contact a Game Master. To contact a Game Master please type “/supportdesk”, which will bring up the menu to contact a Game Master for further assistance.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (0)
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