FFXIV Hard Crashing PC (No error message, restarts immediately)

[DFdoggy]

I started playing FFXIV again a couple weeks ago and I've been plagued by whole PC crashes while playing. I've only been able to reproduce a similar crash in another game one time, with Civ 5. Haven't had these crashes in any other games. They are very intermittent, sometimes I can play for more than an hour with no crashes, sometimes only 10 minutes. Initially I thought it might be thermals but I don't think that's the cause.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU 13th Gen Intel(R) Core(TM) i9-13900K (32 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 32 SYSTEM_CORE_PHYSICS 24
SYSTEM_BIOS 1820
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32481.031MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 51937.031MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.900GB SYSTEM_FREEDISC_SPACE 671.678GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3726.021GB SYSTEM_FREEDISC_SPACE 3464.725GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.016GB SYSTEM_FREEDISC_SPACE 619.659GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 NVIDIA GeForce RTX 3090
GRAPHICS_CHIP NVIDIA GeForce RTX 3090
GRAPHICS_VRAM 24326.000 MB
GRAPHICS_SHARED_VRAM 16240.516 MB
GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (240Hz)
GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2ae4635541cab09d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2ae4635541cab09d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2ae4635541cab09d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2ae4635541cab09d\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.7700 7/13/2025 20:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY2 NVIDIA GeForce RTX 3090
GRAPHICS_CHIP NVIDIA GeForce RTX 3090
GRAPHICS_VRAM 24326.000 MB
GRAPHICS_SHARED_VRAM 16240.516 MB
GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2ae4635541cab09d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2ae4635541cab09d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2ae4635541cab09d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2ae4635541cab09d\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.7700 7/13/2025 20:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SOUND Speakers (High Definition Audio Device) {DA4B92FB-0C24-447D-942A-4EAEC34639F0}
SOUND_DEVICE_NAME HdAudio.sys
SOUND_DRIVER_VERSION 10.0.19041.3636 10/18/2023 20:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT G PRO Gaming Mouse {E4C95BC0-2D27-11EE-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT AURA LED Controller {E4C95BC0-2D27-11EE-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT PRO Gaming Keyboard {E4C982D0-2D27-11EE-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
INPUT PRO Gaming Keyboard {E4C9F800-2D27-11EE-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Yeti Stereo Microph {E4C9F800-2D27-11EE-8006444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT PRO Gaming Keyboard {E4C9F800-2D27-11EE-8007444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Yeti Stereo Mi {E4CA6D30-2D27-11EE-8008444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT G PRO Gaming Mouse {E4CA6D30-2D27-11EE-8009444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
INPUT G PRO Gaming Mouse {E4CA9440-2D27-11EE-800A444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT G PRO Gaming Mouse {E4CB5790-2D27-11EE-800B444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Battle.net
Cataclysm Classic
Escape from Tarkov
Google Chrome
Hearthstone
Overwatch
Rockstar Games Launcher
Rockstar Games SDK
Steam
Sid Meier's Civilization V
World of Warcraft
World of Warcraft Beta
World of Warcraft Classic Era
Intel(R) Chipset Device Software
Madden NFL 25
FINAL FANTASY XIV ONLINE
Epic Online Services
Nexon Game Manager
Launcher Prerequisites (x64)
EA app
Epic Games Launcher
Battlestate Games Launcher 14.5.1.3034
A Way Out
Realtek Audio Driver
NZXT CAM 4.74.0
Avast Free Antivirus
BlueStacks
HWiNFO® 64
Riot Vanguard
Baldur's Gate 3
Grand Theft Auto IV: The Complete Edition
Persona 5 Royal
Magic: The Gathering Arena
Ghost of Tsushima DIRECTOR'S CUT
Rocket League
KINGDOM HEARTS -HD 1.5+2.5 ReMIX-
KINGDOM HEARTS HD 2.8 Final Chapter Prologue
KINGDOM HEARTS III + Re Mind (DLC)
EA SPORTS™ Madden NFL 25
Metaphor: ReFantazio
Marvel Rivals
TCG Card Shop Simulator
PUBG: BATTLEGROUNDS
Slay the Spire
Sid Meier's Civilization V
Halo: The Master Chief Collection
Marvell FastLinQ Edge Network Adapter Drivers (64 bit)
PlayStation(R) PC SDK Runtime
Intel(R) Chipset Device Software
NVIDIA Graphics Driver 577.00
NVIDIA GeForce Experience 3.28.0.417
NVIDIA Optimus Update 39.5.0.0
NVIDIA PhysX System Software 9.23.1019
NVIDIA Update 39.5.0.0
NVIDIA FrameView SDK 1.3.8513.32290073
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.4.3.2
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.28.0.417
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.65.0.3
EA app
Epic Games Launcher Prerequisites (x64)

I also have a HWINFO log:
https://drive.google.com/file/d/1wAz...ew?usp=sharing

Thanks for any help!

[DarkArvan]

I don't see any issues in the system info, but since you have an Intel 13th/14th CPU, you may affected by the Intel Issue with the defect 13th/14th gen series: https://community.intel.com/t5/Blogs...e/post/1633239

The amount of people having crashes with Intel CPUs in FFXIV is rising for month now.

Is your BIOS /UEFI up2date? If yes, since when? You can't fix a broken CPU with the Update, it just prevent from the issue in the future. Also reset the BIOS to default.

Also disable all overlays (discord, steam etc.)

Maybe a update to Windows 11 would also fix several problems. Best to do this is via inplace upgrade (just mount the Win11 ISO and click setup.exe)