surveys

[Asari5]

do surveys! please!

its what this game needs the most before anything else. ask your CUSTOMERS how they feel. ask them whats missing. ask them what could be done better.

make specific questions about different aspects of the game and give us a good variety of answers we can give.

make a proper survey for people who leave and one for the activ ones.

and very important: do it regularly to be able to recognize shifts in the mood of the community before you change your direction completely.

there is more to this community than just:
japanese players (yeah thats a common opinion in the western community. how about you work at changing it? communication?),
a few content creators (they dont speak for all of us and we all know the questions they are allowed to ask in interviews are only those you allow to ve asked)
and some haters on the internet (which you may see as the loud minority or as an actually displeased part of the community)

COMMUNICATION... about what we actually want / feel and not what you think is good. right now it doesnt feel like communication at all. you just put out your live letters where you say the same stuff over and over again... thats NOT communication. how about you start with some surveys?

arent you proud of your craft as a game developer? dont you wanna make the best for the players? how do you know your work sparks joy in the players when you dont ask them? just because you see a few nice comments here and there ?


pls leave a like


(i have to say though, you taking time to answer feedback about cosmic and creszentia was very unexpected. i was positively surprised. if only there arent two things turning it sour. 1. mainly because of japanese players? 2. pretty much everything from these critics were so obvious its incomprehensible how all these issues were even there to begin with... detachemant of the developers?)

[Trianna]

That would require SE to actually care about our opinion as players.

And that would make some members of the team that are on bluesky particularly salty.

[Shinku_Tachi]

Yes!

They did it before, they can do it again.

No reason they can issue surveys to the playerbase every 6~12 month to gauge where people are at with various thing, and make or prepare to make adjustments as development and time rolls on.

[hydralus]

The vast majority of the responses would just be "Make more content for me", I imagine they already have internal metrics for what pieces of content players engage with the most already.

[Mawlzy]

The vast majority of the responses would just be "Make more content for me", I imagine they already have internal metrics for what pieces of content players engage with the most already.

They do, and appear to ignore them.

[Emitans]

The vast majority of the responses would just be "Make more content for me", I imagine they already have internal metrics for what pieces of content players engage with the most already.

Unlikely considering Endwalker and Dawntrail's patch content.

[Shinku_Tachi]

The vast majority of the responses would just be "Make more content for me"

Problems like that are easily solved by keeping it to "yes or no" and "a/b/c" answer questions, to keep down the noise.

Though the could also include an area at the end for the player to add additional notes or whatever.

[All_Nonsense]

It's kinda insane. Gacha games - the villains of the universe according to so many players, do surveys. They survey all the time. They ask how we like every little thing, even how NPC's look, how we liked this little event, how we liked *specific parts of the story,* if we interacted with certain forms of content, and why we didn't if we didn't. And if enough people are dissatisfied with something? They apologize, they change it, and they give us something as recompense. Just for not liking something. They operate on necessity of course because when people don't play their game then their game fails.......but so does FF14? idk, you'd figure the dev's would want to perform an audit on the situation and why the entire expansion has been received the way it has.

Of course, we know why they don't. It's because they already know why people are leaving, and instead of changing anything (hard, requires work), they're just going to prepare and adapt to losing most of their players (easy) and this game will just turn into another slop fest. And, ironically, gacha games will far surpass them. What a turn of events. What a way to go.

[BigCheez]

The vast majority of the responses would just be "Make more content for me", I imagine they already have internal metrics for what pieces of content players engage with the most already.

Using engagement metrics as a KPI is the problem. That's exactly what led WoW to Shadowlands. If a high percentage of the remaining players are engaging with Cosmic Exploration and Occult Crescent, that doesn't necessarily mean that it's good or fun. It could very well mean that players are all but being forced to do it for power progression (Torghast), or that it's the only relevant piece of content in the game that hasn't already been completely exhausted (CE and OC).

They need to ditch the formula, stop thinking about FFXIV as a series of quantifiable deliverables, and start making a game again. The name Creative Business Unit 3 is almost ironic at this point. FFXIV's development is more akin to a factory conveyor belt than a creative process.

The percentage of the playerbase that is engaging with a piece of content is not important. It's important that content is enjoyable for players who are fans of that type of content and that the game continues to deliver new and interesting experiences.

[All_Nonsense]

Using engagement metrics as a KPI is the problem. That's exactly what led WoW to Shadowlands. If a high percentage of the remaining players are engaging with Cosmic Exploration and Occult Crescent, that doesn't necessarily mean that it's good or fun. It could very well mean that players are all but being forced to do it for power progression (Torghast), or that it's the only relevant piece of content in the game that hasn't already been completely exhausted (CE and OC).

They need to ditch the formula, stop thinking about FFXIV as a series of quantifiable deliverables, and start making a game again. The name Creative Business Unit 3 is almost ironic at this point. FFXIV's development is more akin to a factory conveyor belt than a creative process.

The percentage of the playerbase that is engaging with a piece of content is not important. It's important that content is enjoyable for players who are fans of that type of content and that the game continues to deliver new and interesting experiences.

Truth hypernova