At minimum a modicum of response when we've been asking questions into the void with years and years of feedback when X, Y, or Z is going to get fixed. There's numerous things, but they've grown passive since Shadowbringers with Jobs, then Endwalker with content and story.
If this is targeted at me, I understand - but I'm mainly pointing out what they did to get to this point in the first post. The Media Tour before was meant to show what new jobs can do, along with the new job gauges they added in Stormblood. Happens every time before Fanfest. In general, it was not well-received for White Mage and when people bashed it, they shut down the information pipeline in Preliminary and left it for Full, leaving players in the dark to speculate. Giving feedback before the patch is out at tells them "Hey, you should fix this because XYZ is an issue." whether that be how DRG was still a linchpin in Ranged DPS back then, how bad MCH has it currently, or just in general how jobs feel.
This isn't bullying - it's noting the past so they can learn how they got to this point. Also, this title wasn't about the Dev Team being incompetent, hence it's an opinion. Asking for why we're giving feedback is simple: We're trying to make the game better. In this topic's case it's to try and get them to see they need to talk with us and communicate by answering our questions best they can. Sometimes, people can be passionate about something and still care - even if it sounds hostile over the internet.
Being polite can only get you so far if you aren't heard. If I recall correctly, being ignored is extremely rude - especially if we've been patient for extremely lengthy periods of time and conveyed multiple forms of feedback, both positive, negative, aggressive, and polite. That's where we are now with them suddenly throwing up a Q&A that we didn't ask for because of the backlash from recent content.