Communication from SqEx needs to change

[Altina_Orion]

Not much to say, its just that square has no real community team at all. The people who run duty-commenced basically just stream on Twitch and I never see them around.

Compare that to OSRS where the mods are constantly talking to players and listening to feedback on Twitter, Reddit, and the official forums. I wonder if a big reason it feels like we are never listened to is because the the void we scream into never screams back. Supposedly the devs read feedback but show us.

[YovelaLindswood]

Not much to say, its just that square has no real community team at all. The people who run duty-commenced basically just stream on Twitch and I never see them around.

Compare that to OSRS where the mods are constantly talking to players and listening to feedback on Twitter, Reddit, and the official forums. I wonder if a big reason it feels like we are never listened to is because the the void we scream into never screams back. Supposedly the devs read feedback but show us.

In wow I know months in advance whats going to come out and they even have public test realms so anyone can try the new content ahead of time and give feedback. We've also had just about every major concern from season 1 of this xpac addressed and corrected leading into a successful and well received season two. The newest story was dissatisfying in the ptr build and to my surprise they actually rewrote the story critiques by the community and its actually pretty good now. I wish square enix had even a tenth of that transparency.

[TaleraRistain]

In wow I know months in advance whats going to come out and they even have public test realms so anyone can try the new content ahead of time and give feedback. We've also had just about every major concern from season 1 of this xpac addressed and corrected leading into a successful and well received season two. The newest story was dissatisfying in the ptr build and to my surprise they actually rewrote the story critiques by the community and its actually pretty good now. I wish square enix had even a tenth of that transparency.

I hated having the public test realms in WoW and other games because people can't keep their mouths shut and everything is always known before the patch. Even worse now with datamining.

SE does need to work on their community feedback, but I hope we don't see public test servers here. It's nice being able to be surprised.

[SophiaDL]

I hated having the public test realms in WoW and other games because people can't keep their mouths shut and everything is always known before the patch. Even worse now with datamining.

SE does need to work on their community feedback, but I hope we don't see public test servers here. It's nice being able to be surprised.

"surprised" by literally the same recipe over and over again, very exciting

[Gyson]

In wow I know months in advance whats going to come out and they even have public test realms so anyone can try the new content ahead of time and give feedback. We've also had just about every major concern from season 1 of this xpac addressed and corrected leading into a successful and well received season two. The newest story was dissatisfying in the ptr build and to my surprise they actually rewrote the story critiques by the community and its actually pretty good now. I wish square enix had even a tenth of that transparency.

I don't know how much has changed since WoW's Cataclysm, but for the many years I played WoW the developers did indeed communicate, but that communication usually came in the form condescending developers who clearly thought players were idiots. Also, the developers would claim that the next update made the classes perfect and that the current balance had to be thrown out because it was garbage.. a claim which they would repeat prior to every expansion.

But, yes, there was technically communication.

FFXIV communication could certainly be better, but I wouldn't want it to be like the communication I remember coming from Blizzard. At least you make it sound like it's improved.

[Altina_Orion]

I don't know how much has changed since WoW's Cataclysm, but for the many years I played WoW the developers did indeed communicate, but that communication usually came in the form condescending developers who clearly thought players were idiots. Also, the developers would claim that the next update made the classes perfect and that the current balance had to be thrown out because it was garbage.. a claim which they would repeat prior to every expansion.

But, yes, there was technically communication.

FFXIV communication could certainly be better, but I wouldn't want it to be like the communication I remember coming from Blizzard. At least you make it sound like it's improved.

Its hard to know what to expect, but any communication can be better than radio silence which is what we get here. Like, If a dev came onto my seasonal event post and was like "You're an idiot and your opinion is shit kekw" at least I'd know they read it and the direction it was going to go as hurtful as that would be.

[Carin-Eri]

Its hard to know what to expect, but any communication can be better than radio silence which is what we get here. Like, If a dev came onto my seasonal event post and was like "You're an idiot and your opinion is shit kekw" at least I'd know they read it and the direction it was going to go as hurtful as that would be.

Again, it's not even the radio silence that bothers me - its the fact that when we DO get 'answers' (most recent Live Letter Q&A for example) they're generic non-replies - the sort of rubbish you expect from your average Politian who doesn't wish to be held accountable/take responsibility for anything and doesn't want anything they say used against them at a later date.

[Altina_Orion]

Again, it's not even the radio silence that bothers me - its the fact that when we DO get 'answers' (most recent Live Letter Q&A for example) they're generic non-replies - the sort of rubbish you expect from your average Politian who doesn't wish to be held accountable/take responsibility for anything and doesn't want anything they say used against them at a later date.

To me its both. The community can rage for 6 months before we hear anything about it and then when when we do we get "We hear you..Something generic.. look forward to it"

[Alahard]

I don't know how much has changed since WoW's Cataclysm, but for the many years I played WoW the developers did indeed communicate, but that communication usually came in the form condescending developers who clearly thought players were idiots. Also, the developers would claim that the next update made the classes perfect and that the current balance had to be thrown out because it was garbage.. a claim which they would repeat prior to every expansion.
.

To be fair to the wow developers (and to think I am defending them here), their communication style has changed in the last few years ( in response to how they blew up shadowlands, but hey they atleast learned something from it)

They tend to be good at talking to each type of player.
They don't make claims that the "class changes are going to be perfect" anymore, instead they make a few changes, state why they did it ( player feed back), add changes to ptr, and respond to the feedback on the ptr.
They don't claim the balance is perfect, and work every couple of weeks to update balance ( the player base is still going to meta the crap out of the game, but they are more responsive to the "community" meta by updating biweekly instead of waiting 4 months to say " maybe we should nerf the broken class")
And they give a current state of dev like every 2-3 weeks ( it does slow down on the second half of the patch, then the next patch trailer drops and its every 3 days)

[Hallarem]

Probably boils down to cultural differences. The whole "surprise box" release of everything. It only works if the goodwill and trust are there.

They arent now. So I think they should start releasing roadmaps and clear layouts of what their 1-2 year plans are.

But at the same time I believe, we will only be getting PR jargon and "please look forward to it". And roundabout communication while Yoshi P marks up prices for merch by 200 dollars just because it has the FF-logo on it.

Dooming? Yes. They havent given me any reason not to since Endwalker which was a mess