Communication from SqEx needs to change

[Kranel_San]

Probably boils down to cultural differences. The whole "surprise box" release of everything. It only works if the goodwill and trust are there.

They arent now. So I think they should start releasing roadmaps and clear layouts of what their 1-2 year plans are.

But at the same time I believe, we will only be getting PR jargon and "please look forward to it". And roundabout communication while Yoshi P marks up prices for merch by 200 dollars just because it has the FF-logo on it.

Dooming? Yes. They havent given me any reason not to since Endwalker which was a mess

I agree with you. The surprise box method was good when the game was expected to be good because I'd rather not get spoilered by a PTR, leaks, or content creators talking about every upcoming details.

Nowadays, it's a must to build trust and goodwill again because the quality isn't there anymore.

[Valence]

Not much to say, its just that square has no real community team at all. The people who run duty-commenced basically just stream on Twitch and I never see them around.

Compare that to OSRS where the mods are constantly talking to players and listening to feedback on Twitter, Reddit, and the official forums. I wonder if a big reason it feels like we are never listened to is because the the void we scream into never screams back. Supposedly the devs read feedback but show us.

Remember when 8-10 years ago the devs and community profiles still interacted with the players on the forums?
Or when 4 years ago we still had Q&As in PLLs?

[Altina_Orion]

Remember when 8-10 years ago the devs and community profiles still interacted with the players on the forums?
Or when 4 years ago we still had Q&As in PLLs?

Nope, I started late ShB and was already jaded half way through EW.

[Kirutsuki]

I think they should have like a regional community managers, much like what the Monster Hunter team does. Have like 2-5 people that work as managing as the faces of the community.
Part of the issue is that alot of the stuff is lost in translation, be it either from what YoshiP says or what the western audiences tries to convey is the issue.

I think we have all heard the term "tone-deaf" tossed around when the devs adjust something, but it's from a completely wrong perspective and not at all what people wanted.
So community managers really could phrase these concerns i na way that translates well to Japanese.

[PaulusHamsteru]

I think they should have like a regional community managers, much like what the Monster Hunter team does. Have like 2-5 people that work as managing as the faces of the community.
Part of the issue is that alot of the stuff is lost in translation, be it either from what YoshiP says or what the western audiences tries to convey is the issue.

I think we have all heard the term "tone-deaf" tossed around when the devs adjust something, but it's from a completely wrong perspective and not at all what people wanted.
So community managers really could phrase these concerns i na way that translates well to Japanese.

But that costs them money and Square only wants our money, but doesn't want to actually invest some of them back into the game.

[Valence]

It's what's a little weird to me, as they do have community managers for each language and regions. It just seems that it's not deemed part of their job to do more than just pre planned, self contained streams.

[DPZ2]

I blame Blizzard.

[moodud]

Don’t worry, in jp side they don’t respond to feedback or do anything too.

Unless you count deleting comments as response.

[Themarvin]

I am finding it discriminating that there is rewards on some of them twitch streams that is only available to a few countries in for an instance in Europe.

I find it a complete loss and neglecting of the community and giving people equal possibilities for getting special items that may not be possible to be claimed otherwise.

I think SE has totally lost the connection with the community and more so actually making content that works for all and not just the 1% or less.

[Altina_Orion]

I am finding it discriminating that there is rewards on some of them twitch streams that is only available to a few countries in for an instance in Europe.

I find it a complete loss and neglecting of the community and giving people equal possibilities for getting special items that may not be possible to be claimed otherwise.

I think SE has totally lost the connection with the community and more so actually making content that works for all and not just the 1% or less.

We're not talking about rewards and special items here, we're talking about listening to player feedback and responding to it. I don't need another mount/minion/earring, i need communication and i need change.