Communication from SqEx needs to change

[Altina_Orion]

Not much to say, its just that square has no real community team at all. The people who run duty-commenced basically just stream on Twitch and I never see them around.

Compare that to OSRS where the mods are constantly talking to players and listening to feedback on Twitter, Reddit, and the official forums. I wonder if a big reason it feels like we are never listened to is because the the void we scream into never screams back. Supposedly the devs read feedback but show us.

[YovelaLindswood]

Not much to say, its just that square has no real community team at all. The people who run duty-commenced basically just stream on Twitch and I never see them around.

Compare that to OSRS where the mods are constantly talking to players and listening to feedback on Twitter, Reddit, and the official forums. I wonder if a big reason it feels like we are never listened to is because the the void we scream into never screams back. Supposedly the devs read feedback but show us.

In wow I know months in advance whats going to come out and they even have public test realms so anyone can try the new content ahead of time and give feedback. We've also had just about every major concern from season 1 of this xpac addressed and corrected leading into a successful and well received season two. The newest story was dissatisfying in the ptr build and to my surprise they actually rewrote the story critiques by the community and its actually pretty good now. I wish square enix had even a tenth of that transparency.

[Hallarem]

Probably boils down to cultural differences. The whole "surprise box" release of everything. It only works if the goodwill and trust are there.

They arent now. So I think they should start releasing roadmaps and clear layouts of what their 1-2 year plans are.

But at the same time I believe, we will only be getting PR jargon and "please look forward to it". And roundabout communication while Yoshi P marks up prices for merch by 200 dollars just because it has the FF-logo on it.

Dooming? Yes. They havent given me any reason not to since Endwalker which was a mess

[Valence]

Not much to say, its just that square has no real community team at all. The people who run duty-commenced basically just stream on Twitch and I never see them around.

Compare that to OSRS where the mods are constantly talking to players and listening to feedback on Twitter, Reddit, and the official forums. I wonder if a big reason it feels like we are never listened to is because the the void we scream into never screams back. Supposedly the devs read feedback but show us.

Remember when 8-10 years ago the devs and community profiles still interacted with the players on the forums?
Or when 4 years ago we still had Q&As in PLLs?

[Altina_Orion]

Remember when 8-10 years ago the devs and community profiles still interacted with the players on the forums?
Or when 4 years ago we still had Q&As in PLLs?

Nope, I started late ShB and was already jaded half way through EW.

[Kirutsuki]

I think they should have like a regional community managers, much like what the Monster Hunter team does. Have like 2-5 people that work as managing as the faces of the community.
Part of the issue is that alot of the stuff is lost in translation, be it either from what YoshiP says or what the western audiences tries to convey is the issue.

I think we have all heard the term "tone-deaf" tossed around when the devs adjust something, but it's from a completely wrong perspective and not at all what people wanted.
So community managers really could phrase these concerns i na way that translates well to Japanese.

[Valence]

It's what's a little weird to me, as they do have community managers for each language and regions. It just seems that it's not deemed part of their job to do more than just pre planned, self contained streams.

[DPZ2]

I blame Blizzard.

[TaleraRistain]

In wow I know months in advance whats going to come out and they even have public test realms so anyone can try the new content ahead of time and give feedback. We've also had just about every major concern from season 1 of this xpac addressed and corrected leading into a successful and well received season two. The newest story was dissatisfying in the ptr build and to my surprise they actually rewrote the story critiques by the community and its actually pretty good now. I wish square enix had even a tenth of that transparency.

I hated having the public test realms in WoW and other games because people can't keep their mouths shut and everything is always known before the patch. Even worse now with datamining.

SE does need to work on their community feedback, but I hope we don't see public test servers here. It's nice being able to be surprised.

[moodud]

Don’t worry, in jp side they don’t respond to feedback or do anything too.

Unless you count deleting comments as response.