Exit survey when unsubscribing is laughable

[Volgia]

I recently unsubbed because I like taking breaks, but if you want to show your displeasure with the game I'd tick off the "My friends are not playing this game anymore" because that is the most sending alarm bells to an MMO than anything else.

[0blivion]

joke suggestion but they should give you aetheryte tickets for doing satisfaction surveys at regular intervals ingame

[Mawlzy]

joke suggestion but they should give you aetheryte tickets for doing satisfaction surveys at regular intervals ingame

That would be better than nothing.

Or given their fondness for lotteries, have a prize draw for all those who complete such a survey. First prize gets my house.

The only time I ever got invited to fill out a survey from SE was to assess my interest in mobile games.

[Ranhansha]

It is a little odd. I'm pretty sure every other MMORPG tries to catch unsubscribe reasons. It's a logical thing to do in order to quickly see why a mass wave of unsubs is happening.

But knowing SE as I do, I don't think they care about actual sub numbers (or other metrics) like other MMORPGs do. If they did they wouldn't say things like "take a break, play other games". They're pretty relaxed overall, and not obsessed with metrics, and they think being obsessed with metrics doesn't lead to a good place (I agree with them on this).

However, it would still be useful to catch feedback from avenues like that.

Then, I guess you don't know them very well, as every other game "doesn't meet their financial expectations" and axes start swinging everywhere because of metrics and sales.

It's very odd they don't at least have an additional comments box so you can explain why your reason doesn't fit any of their preconceived reasons.

As if they'd allocate funds to have someone reading those "useless" comments. They don't care about the players' feedback, let alone those who leave.

[Mawlzy]

As if they'd allocate funds to have someone reading those "useless" comments. They don't care about the players' feedback, let alone those who leave.

You're telling me the 2,397 posts I've made here, as recommended from a C&P from a GM to provide feedback, will never be read by anyone at SQEX!?

I.... but...

!!!

Bugger.

[Gwenkatsu]

OP got the typical "don't like it, don't engage with it" answer in record time. Guess reading comprehension will always be hard for some.

In which case I feel compelled to add the obligatory "can I haz ur gil pls kthxbye"

@OP: From reading this and your other posts it's obvious to me that you're very passionate about the game. It's sad to see you leave, but I think in its current state there is not much in FF14 to foster passion in its players.
"Games from gamers for gamers" once was the Blizzard slogan, and even when some of those gamer-devs were horrible people, you felt their passion throughout the entire game. Once this was over, the game went down the drain. I think it's much the same with FF14 now, it is a game from clerks and beancounters for the paying customers.

[Jeeqbit]

Then, I guess you don't know them very well, as every other game "doesn't meet their financial expectations" and axes start swinging everywhere because of metrics and sales.

I mean FFXIV specifically. I know FFXIV. Of course I don't know all the other dead on arrival games SE makes.

[Ranhansha]

You're telling me the 2,397 posts I've made here, as recommended from a C&P from a GM to provide feedback, will never be read by anyone at SQEX!?

I.... but...

!!!

Bugger.

Been there, done that.
I'm sorry

[Kohashi]

Well, survey or not, small or big is irrelevant if they do not use the data collected. Asking you 30 questions means nothing unless they are implemented or used to improve the game and experience. Time for you to whale in EVE, good luck!

[ACE135]

It's very odd they don't at least have an additional comments box so you can explain why your reason doesn't fit any of their preconceived reasons.

I guess the reason for no additional text box is for evaluation purposes. By choosing one of the preconceived answers the result probably just directly adds a +1 to that value in a database and can easily be processed. With additional text every answer has to be reviewed individually by a person.